Job Description

We\'re looking for a

Strategic Consultant This role is Office Based

About this role:
As a premier people development company, Cornerstone is focused on Customer Success. We
are on a mission to empower people to be their most extraordinary, at work and in the world.
We achieve this by repeatedly delivering exceptional service and experience for every
customer, every time.
Our solution offers organizations the technology, content, expertise, and specialized focus to
help customers realize the potential of their people. Featuring comprehensive recruiting,
personalized learning, modern training content, development-driven performance management,
and holistic employee data management and insights, Cornerstone\'s people development
solutions are successfully used by more than 90+ million people in 180 countries in nearly 50
million languages.
The position represents a key and nimble role within the Chief Customer Officer\'s organization,
and the Services team. This role will work closely with customers and other internal teams to
execute strategic initiatives to drive platform usage, customer satisfaction, reinforce
Cornerstone\'s commitment to a culture of customer centricity and drive customer retention.

In this role you will

You\'ve got what it takes if you have ..

• Develop marketing strategies aimed at boosting end-user adoption, engagement, and retention rates on our learning platform.
• Develop and implement comprehensive marketing & communication strategies to enhance platform visibility and drive usage.
• Identify marketing trends and stay up to date with social media practices that help in creating engaging experiences for users.
• Collaborate with customers to align marketing initiatives with their overall objectives.
• Craft compelling and consistent messaging across various channels to effectively communicate the value proposition of the platform.
• Conceptualize impactful launches and other online & offline initiatives that build a strong brand voice among the platform users.
• Offer consulting services to customers on an ongoing basis and proactively deliver effective solutions.
• Plan targeted campaigns across different communication channels like email, mobile push notification, web pop-up etc., using CRM tools.

• You\'ve got what it takes if you have

5+ years of experience in consulting and/or marketing strategy.

• MBA or other graduate degree from an A-grade institute.
• Creative mindset, strong marketing and copy-writing skills.
• Experience in independently leading projects and coordinating cross-functional teams to achieve results.
• Ability to manage multiple projects and priorities simultaneously and respond to rapidly changing priorities and tasks.
• Professional presence - excellent communication, presentation, and consulting skills.
• Analytical with high attention to detail, excellent organizational skills and strong follow-up to meet expectations and deadlines.
• Technical acumen; while not a technical/engineering role, the ability to understand and confidently communicate about technical topics is an asset.
• Process improvement, efficiency finding, problem-solving mindset and creative thinking.
• Ability to influence and build credibility and trust across the organization and with customers.

#LI-Hybrid

Our Culture:

Our mission is to empower people, businesses and communities. A culture created less by what we do and more by who we are. When people ask what our team is about, we point to our core values: champion customer success, bring our best, achieve together, get stuff done, and innovate every day. We\'re always on the lookout for new, curious and capable people who can help us achieve our goal and we are seeking diversity in the people who join our team. We want to make sure that our company reflects the demographic of our customers, clients, and the communities in which we operate. So if you want to work for a friendly, global, inclusive and innovative company, we\'d love to meet you!

What We Do:

Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone\'s people development solutions are successfully used by more than 100 million+ people in 180+ countries and in nearly 50 languages.

Cornerstone takes special care to ensure the security and privacy of the data of its users.

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Cornerstone OnDemand