Strategy and research:
o Take ownership of services to be offered on our platforms including elaborating on the value proposition, target market, key differentiators and USPs, benchmarking, trends and vision

o Work in liaison with the marketing team to understand current market trends

o Developing a business case for the services, and creating a go-to market plan highlighting clear opportunity, service features, and business value for all stakeholders

• Strategic alliances:

o Identify new vendors who can develop and deliver services

o Build relationships with existing and potential service partners, manage vendor partnerships to achieve business goals

o Negotiate and finalise deals with partners that benefit the company

• Project management

o Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility

o Develop a detailed project plan to monitor and track progress

o Work closely with cross-functional teams for the flawless execution of multiple projects

o Plan, design and implement mechanisms that allow customers to use multiple services on our digital platforms

o Ensure that all projects are delivered on-time, within scope and within budget

o Each service to be evaluated for brand fitment and feasibility

o Create and maintain comprehensive project documentation

o Meet budgetary objectives and make adjustments to project constraints based on financial analysis

• Measurement and tracking

o Track project performance, specifically to analyse the successful completion of short and long-term goal