Job Description

Job Title: Strategic Account ManagerCompany: Bacancy TechnologyLocation: AhmedabadExperience: 3+ years in strategic account managementJob Overview:- As a Strategic Account Manager at Bacancy Technology, you will be responsible for nurturing and expanding relationships with key clients to drive business growth. - You will collaborate with cross-functional teams to ensure client satisfaction, identify opportunities for upselling, and contribute to the overall success of Bacancy Technology.Key Responsibilities:Client Relationship Management:- Build and maintain strong, long-lasting relationships with key clients.- Understand client needs and objectives, and proactively address their concerns.- Serve as the main point of contact for clients, ensuring a high level of customer satisfaction.Account Growth and Expansion:- Identify and pursue opportunities for upselling and cross-selling Bacancy Technology's services.- Develop account expansion strategies to increase revenue and profitability.- Collaborate with the sales team to generate new business within existing accounts.Strategic Planning:- Develop and implement strategic account plans aligned with Bacancy Technology's business objectives.- Analyze market trends and competitor activities to identify potential opportunities and challenges.- Work with clients to understand their business goals and align Bacancy Technology's offerings accordingly.Collaboration with Cross-functional Teams:- Liaise with project managers, delivery teams, and other departments to ensure successful project delivery and client satisfaction.- Coordinate with the marketing team to create targeted campaigns and promotional activities for strategic accounts.Performance Monitoring and Reporting:- Monitor key account metrics, such as customer satisfaction, revenue growth, and retention.- Prepare regular reports for internal stakeholders on the status of strategic accounts.Qualifications and Skills:- Bachelor's degree in Business, Marketing, or a related field.- Minimum of 3 years of experience in strategic account management within the technology industry.- Excellent verbal and written communication skills.- Ability to effectively communicate with both technical and non-technical stakeholders.- Strong analytical and problem-solving skills.- Ability to analyze data and market trends to make informed decisions- Proven ability to work collaboratively with cross-functional teams- Ability to adapt to a fast-paced and dynamic work environment (ref:updazz.com)

updazz .com