Job Description

Company Description Surabhi Chopra Label is a fashion company located in New Delhi, India. Our focus is on creating unique and personalized clothing for women with a fusion of Indian and western design. We believe in using sustainable fashion practices and working with local artisans to create our designs. Role Description This is a full-time on-site role for a Sales Manager located in Delhi. The Sales Manager will be responsible for managing a team of sales representatives, developing sales strategies, managing customer relationships, and achieving sales targets. The Sales Manager will also be responsible for analyzing sales data to identify trends and opportunities for improvement, preparing sales reports, and collaborating with the marketing team.As a Store Sales Manager at Surabhi Chopra Label, you will play a pivotal role in delivering an exceptional shopping experience to our discerning clientele. We are seeking a dynamic and experienced individual with a passion for fashion and a deep understanding of the luxury retail industry. The Store Sales Manager will be responsible for driving sales, managing the store team, and ensuring the highest level of customer satisfaction. Key Responsibilities: Sales Leadership: Set and achieve sales targets while maintaining a strong focus on customer service and client relationships. Lead the sales team by example, providing guidance, training, and motivation to exceed sales goals. Customer Experience: Ensure an exceptional and personalized shopping experience for every customer. Handle customer inquiries, concerns, and requests promptly and professionally. Inventory Management: Monitor inventory levels and assist in merchandise selection to meet customer demands. Coordinate with headquarters for stock replenishment and new arrivals. Visual Merchandising: Maintain visual merchandising standards in the store to showcase products effectively. Create eye-catching displays and arrange merchandise to enhance the store\'s aesthetic. Team Management: Recruit, train, and develop sales associates to provide outstanding customer service. Schedule and supervise staff, ensuring adherence to company policies and procedures. Reporting and Analytics: Prepare sales reports, analyze performance data, and provide insights to optimize sales strategies. Implement improvements based on sales analytics and market trends. Loss Prevention: Implement security measures to prevent theft and maintain the safety of the store and its assets.

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