Company Details:A challenging and rewarding opportunity to work at a gym and help customers achieve their fitness goals.Summary\xc2\xb7 The front desk sales receptionist or executive is responsible for attending to the members, doing the membership closures, enhancing the customer experience, and meeting the sales target at the gym.\xc2\xb7 The job involves interacting with walk-in customers, company leads, referrals, personal training sales, renewals, and cold calling.\xc2\xb7 The job requires excellent communication skills, local language proficiency, customer service orientation, and sales acumen.Duties and Responsibilities\xc2\xb7 Greet and welcome the members and visitors at the front desk and provide them with the necessary information and assistance.\xc2\xb7 Explain the gym facilities, services, programs, and membership plans to the potential customers and persuade them to join the gym.\xc2\xb7 Follow up with the leads generated by the company or the referrals and convert them into sales.\xc2\xb7 Offer personal training packages and renewals to the existing members and upsell them on the benefits and features.\xc2\xb7 Make cold calls to the prospective customers and generate interest and appointments.\xc2\xb7 Process the membership payments and issue receipts and invoices.\xc2\xb7 Maintain accurate records of the customer data, sales transactions, and feedback in the CRM system.\xc2\xb7 Ensure that every customer goes through an onboarding process and receives a fitness assessment, orientation, and personalized workout plan.\xc2\xb7 Provide excellent customer service and resolve any issues or complaints promptly and professionally.\xc2\xb7 Follow the standard operating procedures and adhere to the gym policies and guidelines.\xc2\xb7 Coordinate with the trainers, managers, and other staff members to ensure smooth operations and customer satisfaction.\xc2\xb7 Achieve the monthly and quarterly sales targets and report the progress and performance to the management.Skills and Qualifications\xc2\xb7 Fluent in local language and English.\xc2\xb7 Excellent communication, interpersonal, and negotiation skills.\xc2\xb7 Ability to work under pressure and meet deadlines.\xc2\xb7 Ability to work independently and as part of a team.\xc2\xb7 Knowledge of fitness industry and gym products and services.\xc2\xb7 Proficient in MS Office and CRM software.\xc2\xb7 Flexible to work in shifts, weekends, and holidays.\xc2\xb7 Passionate about fitness and health.Job Type: Full-timePay: \xe2\x82\xb915,000.00 - \xe2\x82\xb925,000.00 per monthSchedule:

• Morning shift
• Night shift

Experience:

• Retail sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Required)

Work Location: In person