Responsibilities
• Manage day-to-day operations of the cafe
• Hire and onboard new wait staff and baristas
• Train employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers' preferences (for example vegan coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost our reputation
Requirements and skills
• Work experience as a Cafe Manager or Barista
• Hands-on experience with professional coffee machines
• Good math skills
• Availability to work within opening hours (including weekends and holidays)
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude
• High school diploma
• Additional certification (e.g. in Business Administration or Hospitality) is a plus
Job Type: Full-time
Pay: ?15,500.00 - ?18,000.00 per month
Benefits:
• Food provided
Schedule:
• Morning shift
• Rotational shift
• Weekend availability
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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