Job Description

Job Purpose:

In a manufacturing unit, the responsibilities of a dispatch executive typically involve coordinating and

overseeing the shipment of goods and materials to customers or other facilities. Here's a breakdown of

some common responsibilities:

Responsibilities:

Relevant Experience: A minimum of 2 years

Education: B.E/ B.Tech/ Diploma

? Planning and Scheduling:

? Coordinate with production departments to ensure timely

completion of orders.

? Plan and schedule dispatch activities based on production

schedules and customer demands.

? Inventory Management:

? Maintain accurate records of inventory levels to ensure

sufficient stock for dispatch.

? Monitor inventory levels and coordinate with procurement

team to replenish stock as needed.

? Order Processing:

? Receive and process customer orders.

? Verify order details, including quantity, specifications, and

delivery instructions.

? Packaging and Labeling:

? Ensure proper packaging of goods to prevent damage during

transit.

? Label packages accurately with relevant information such as

product codes, batch numbers, and shipping addresses.

? Documentation:

? Prepare shipping documents, including invoices, packing lists,

and shipping labels.

? Ensure compliance with relevant regulations and

documentation requirements.

? Coordination with Logistics Providers:

? Liaise with logistics providers (such as carriers and freight

forwarders) to arrange transportation.

? Negotiate shipping rates and terms to optimize cost-

effectiveness.

? Tracking and Monitoring:

? Track the status of shipments and provide updates to

customers as necessary.

? Monitor delivery timelines and address any delays or issues

that arise.

? Quality Control:

? Conduct quality checks on outgoing shipments to ensure

accuracy and compliance with quality standards.

? Address any quality issues or discrepancies with relevant

departments.

? Customer Service:

? Communicate with customers regarding order status, delivery

schedules, and any inquiries or concerns.

? Resolve customer complaints or issues related to shipping

and delivery.

? Continuous Improvement:

? Identify areas for process improvement and efficiency gains

in dispatch operations.

? Implement measures to streamline workflows and reduce

costs while maintaining quality standards.

? Health and Safety:

? Ensure compliance with health and safety regulations in the

handling and transportation of goods.

? Implement measures to minimize risks of accidents or injuries

in the dispatch area.

? Team Management (if applicable):

? Supervise and provide guidance to dispatch staff.

? Conduct training sessions to ensure staff are knowledgeable

about dispatch procedures and safety protocols.

Requisite Skills: ? Confident and assertive

? Excellent client-interfacing skills

? Administrative skills

? Excellent communication skills (written and verbal)

? Analytical skills

? Attentiveness to details

? Good listening

? Knowledge of functioning of businesses

? Self-grooming, logical reasoning and self-motivation

? MS office proficiency

? Ability to handle confidential information with tact and discretion

? Ability to comprehend and analyze relevant industries for industry insights

and trends

Desired Skills: ? Ability to lead a team

? Ability to perform under pressure

? Being performance-driven and focused on results

? Ability to self-motivate and motivate others

Job Types: Full-time, Permanent

Pay: ?15,851.12 - ?35,977.07 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Experience:

• total work: 2 years (Preferred)
• dispatch Executive: 1 year (Preferred)

Work Location: In person