Job Description

Company Overview: Starscapes Experiences is India's pioneering platform offering an integrated astronomy experience. We host private observatories equipped with professional-grade equipment for observation, astrophotography, and research.

Visit our website at www.starscapes.zone

Job Summary:

Starscapes Experiences Pvt Ltd is seeking a dynamic and customer-focused individual to join our team as an Observatory Sales Executive. In this role, you will be the primary point of contact for visitors, providing detailed information about our observatory's attractions, facilitating ticket sales, and overseeing merchandising operations. Your enthusiastic approach and sales expertise will significantly enhance the overall visitor experience and contribute to the success of our observatory.

Responsibilities:

• Greet visitors and provide detailed information about the observatory's attractions and activities.
• Assist visitors with ticket purchases, ensuring a seamless and enjoyable experience.
• Maintain an organized and visually appealing merchandising display, including souvenirs, educational materials, and the newly introduced product peach.
• Monitor inventory levels and coordinate replenishment as needed.
• Process transactions accurately and efficiently using the point-of-sale system.
• Proactively engage with visitors to identify their interests and promote additional experiences or merchandise.
• Pitch products and services to guests, aiming to drive sales.
• Handle customer inquiries and ensure a high level of satisfaction.
• Promote and sell the new product peach, highlighting its features and benefits to visitors.
• Collaborate with the marketing team to develop promotional strategies and attract more visitors.
• Keep abreast of industry trends and competitors' offerings to make informed recommendations to visitors.
• Meet sales targets as set by management.
• Manage all processes related to the observatory, including maintenance and operations.
• Suggest and implement improvements in processes to enhance the guest experience.
• Build and maintain strong relationships with clients.
• Assist in marketing and promoting Starscapes' programs and experiences.
• Collaborate with the team to develop new programs and engaging content.
• Manage equipment and product materials.

Qualifications:

• A Bachelor's degree in Science / Diploma in Hotel Management, or a related field is preferred.
• Passion for astronomy with a strong desire to educate and inspire others.
• Excellent communication and presentation skills.
• Fluency in Hindi and English is required; knowledge of Kannada is a plus.
• Ability to engage with diverse audiences, including children and high-profile guests.
• Experience from Hospitality Industry is a must
• Willingness to continuously learn and explore deeper aspects of astronomy.
• Ability to travel to different locations for learning programs and events.
• Previous experience in public speaking, education, or tourism is a plus.
• Comfort working outdoors and during evening hours.
• Basic proficiency in Excel for data management.

NOTE: The candidate will be on a training period of 1 month and will be paid Rs. 5000/- per month, until he/she successfully completes the training and qualifies in the test. The final employment will be decided after successful passing of the test.

Location: Various locations across India (primarily observatories and experience centers)

Job Type: Full-time

Pay: ?14,000.00 - ?17,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off

Supplemental Pay:

• Performance bonus
• Quarterly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• Kannada (Preferred)

Work Location: In person

Application Deadline: 31/03/2024