Job Description

Job Summary: The Server is responsible for providing exceptional customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. This role involves interacting with customers, handling transactions, and collaborating with kitchen and bar staff to deliver high-quality service.

Key Responsibilities:

Customer Service:

• Greet and seat guests in a friendly and professional manner.
• Present menus, answer questions about the menu items, and make recommendations based on guest preferences.
• Take food and beverage orders accurately and efficiently.
• Ensure that guests' needs are met throughout their dining experience, including refilling drinks, addressing any concerns, and providing timely service.

Order Management:

• Input orders into the point-of-sale (POS) system accurately and relay them to the kitchen or bar.
• Monitor the status of orders and ensure timely delivery to the table.
• Handle special requests and modifications to orders as needed.

Service and Delivery:

• Serve food and beverages to guests in a timely and courteous manner.
• Check in with guests to ensure satisfaction with their meals and address any issues promptly.
• Clear and reset tables efficiently to prepare for new guests.

Payment and Transactions:

• Process payments and handle cash and credit card transactions accurately.
• Provide guests with their receipts and ensure that any billing issues are resolved promptly.

Team Collaboration:

• Work closely with kitchen and bar staff to ensure smooth service and timely delivery of orders.
• Communicate effectively with other servers and team members to manage table assignments and service flow.

Compliance and Cleanliness:

• Adhere to all health, safety, and sanitation regulations.
• Maintain a clean and organized workstation, including the dining area, utensils, and equipment.
• Follow proper procedures for handling and storing food and beverages.

Additional Duties:

• Assist with setting up and breaking down dining areas, including arranging tables, chairs, and decorations for special events or functions.
• Perform additional tasks as assigned by management to support restaurant operations.

Qualifications:

Experience: Previous experience as a server in a Restaurant/Bar required

Skills:

• Excellent interpersonal and communication skills.
• Strong multitasking abilities and the capacity to work efficiently in a fast-paced environment.
• Ability to handle cash and credit card transactions accurately.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Food provided
• Paid sick time
• Paid time off

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Application Question(s):

• What salary are you looking for?

Experience:

• total work: 1 year (Required)
• Server: 1 year (Required)

Language:

• English (Required)

Location:

• Vagator, Goa (Preferred)

Work Location: In person