Hours: 40hrs per week (Work schedules include evenings, weekends and holidays) Location: Bengaluru, India Closing Date: Tuesday, 18 June 2024 In a nutshell Under the direction of the Airport Manager, the Station Security Coordinator - India is responsible for the coordination and oversight of security measures in accordance with Bureau of Civil Aviation Security (BCAS) regulations, Virgin Atlantic Corporate Security and UK DfT regulations.
In addition, you\'ll also be responsible for the overall supervision and administration of all the daily airport operations and services on behalf of Virgin Atlantic Airways. You\'ll provide managerial and supervisory support to our Airport team to ensure the safe, secure and on-time performance of VAA\'s flight program and operation, and when required you\'ll assume the Airport Manager\'s role in their absence, when appointed by the Airport Manager or a member of senior management. Day to day
Responsible for ensuring that all relevant security policies are implemented in the areas under their control and for the day-to-day management of security issues delegated to them.
Ensure implementation of the airline security programme meticulously in all airports of operation.
Maintain effective liaison with BCAS, law enforcing agencies, airport operators and other stake-holders.
Maintain and update service records, training records, AEP records and other important records pretending to Security. Accountable to any security lapse by the airline security staff. organize surprise checks to test the alertness and efficacy of the airline security staff.
Risk Assessments carried out in accordance with company procedures.
Support the Airport Manager as needed with regards to EU Ops, Corporate Security and safety Audits
Attend monthly Safety and Security Management Meetings
Company manuals are current, up to date and understood by all relevant parties. Training records up to date
Continuous improvement and excellence in OTP and implementation of effective initiatives that support this activity.
Continuous improvement of our key Customer metrics (check in, boarding, cabin cleanliness, baggage handling, ancillary sales) through analysis of data that includes Voice of the Customer feedback. Ensure the team are regularly updated on our performance, what is working and where and how we need to improve.
Investigate, act on and respond to Customer Relations complaints.
Training records are up to date and necessary licenses are current and valid
About you Do you have in-depth knowledge of international, regional and national aviation security regulations? Do you have prior experience in security operations of Indian/multinational companies or experience in other security related law enforcement fields? Then this could be the role for you!
Alongside the above, we\'re looking for the following:
Familiarity with risk management and IRMA
Leadership and influencing skills, comfortable operating with significant levels of detail
Excellent conflict resolutions skills, with the ability to remain effective under pressure.
Comfortable at planning and organising at a tactical level, whilst keeping a high personal standard and professional - an ambassador for VAA
Ability to assess complex operational situations and implement solutions.
Able to assimilate data quickly and concisely and use it to inform Operational decisions.
Champion for the customer balancing this with cost
A great communicator, with excellent cross functional and teamworking skills
Ability to engage people in shifting priorities
The right to live and work in Bengaluru
If the above sounds like you, then we\'d love to hear from you! Be yourself Our customers come from all walks of life and so do our colleagues. That\'s why we\'re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you\'d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we\'ve got your individual considerations covered.
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