Managing entire FCU/ RCU activities of the Commercial Vehicle, Construction Equipment, Small Commercial Vehicle, Car Loan, Tractor Loan, Two-Wheeler, Used Car Loan, Used Commercial Vehicle Loan and LAP Products, Fraud Investigations, Internal Controls for the assigned regions.
Pre-disbursement sample cases verification for checking authenticity of documents.
Post-disbursement sample cases checking through borrower visits.
Undertake fraud risk assessment in KYC, financial Frauds, collection settlements and corporate investigations
Checking process violations and probing violations and publishing of formal reports with
on root cause and fixation of same
Conducting investigations for any highlighted / suspected transaction/activity
Ensuring end to end investigation of all matters related to fraud and vigilance and taking
to logical conclusion
Managing Investigation Agencies and diligent compliance of the fraud reports
Periodic Fraud analysis and propose solutions to mitigate the fraud risk
Review and analyses of dashboards and MIS reports on regular basis for triggers
Generating and maintaining MIS reports pertaining to process of corrective actions and presenting the same to the management for facilitating decision making
Highlight process failures and suggest necessary changes to the product team. Initiate
processes to eliminate the pain area in operations activities and monitor the implementation.
Overall responsible for meeting cost budget targets for the department