Job Description

:Our vision is to transform how the world uses information to enrich life for all.Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.JR60276 STAFF BIG DATA PLATFORMS ENGINEERA STAFF BIG DATA PLATFORMS ENGINEER designs and maintains cloud platform solutions and supports technical customers who are developing application-level solutions using ML and AI. This position will focus on delivering Snowflake platform services and features to best support the organizations growing needs through strong collaboration with vendor engineering teams.Responsibilities:Platform Support:

• Maintain a high standard of service level by promptly addressing customer requests with a friendly attitude and delivering quality solutions.
• Document standard operating procedures (SOPs), best practices, and limitations for the platform team and its customers using tools like Snowhelp, GCPHelp, SMTSPlatform, etc.
• Partner with SMAI project teams to optimize solutions, including query tuning and recommending appropriate services for high performance, scalability, and extensibility.
• Proactively identify inefficiencies and anomalies to optimize costs through monitoring solutions.
• Stay informed about new services and features released on the supported platforms.
• Develop and enhance platform metrics to identify performance and error opportunities.
• Collaborate with partner teams (Cloud, Unix, Network) to ensure seamless operations.
• Adhere to GDW Security guidelines to protect Microns intellectual property.
• Work closely with SMTS solution architects and enablement teams to establish common services, tools, and patterns.

Service Enablement:

• Stay updated on vendor roadmaps and upcoming changes to services through regular communication with vendors and public forums.
• Evaluate new and private preview services and features, following SMTS Enablement and ARB guidelines.
• Clearly document findings, communicate with platform members, and provide feedback and requirements to vendors.

Qualifications:

• 5+ years of experience in platform/cloud engineering.
• Deep knowledge of the Snowflake platform.
• Strong collaboration skills and ability to work across teams.
• Excellent communication and documentation skills.

About Micron Technology, Inc.We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron\xc2\xae and Crucial\xc2\xae brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities from the data center to the intelligent edge and across the client and mobile user experience.To learn more, please visit micron.com/careersAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.To request assistance with the application process and/or for reasonable accommodations, please contactMicron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

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