Job Description

About Us
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Angel One Limited (formerly known as Angel Broking Limited) is a Fintech company providing broking services, margin trading facility, loan against shares, research services, depository services, investment education and financial products distribution to its clients, on a mission to become the No. 1 fintech organization in India. With more than 11 million registered clients and over 28 million app downloads, we are onboarding an average of about 400K new clients every month. We are working to build personalized financial journeys for our clients via a single app, powered by new-age engineering tech and Machine Learning. We are a group of self-driven, motivated individuals who enjoy taking ownership and believe in providing best value for money to investors through innovative products and investment strategies. We apply and amplify design thinking with our products and solution. We have a flat structure, with ample opportunity to showcase your talent and a growth path for engineers to the very top. We are remote-first, with people spread across the country. Come on Onboard, to become a part of this epic journey! We are aggressively hiring Engineers, Product Managers & Data science rockstars across India.. check out our career's sections!



About The Role
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• Understanding of incident management processes and procedures.
• Calm under pressure when participating in major incidents.
• Technical understanding of core infrastructure, cloud services, platforms and micro-services.
• Ability to understand and capture key data from logs.
• Ability to understand traffics flows and key dependencies between services.
• Ability to effectively triage - be able to detect and determine symptom vs cause.
• Detect and quantify impact.
• Analyze trends to pro-actively prevent incidents.
• Focus on immediate restoration vs root cause.
• Research and recommend alternative actions for incident resolution.
• Create and maintain procedural documentation.
• Participate in and drive continuous improvement efforts to reduce waste (eliminate, automate or streamline).
• Absorb knowledge and understand complex distributed systems - ability to share and impart this knowledge into your peer group.
• Help build tools to improve visibility, pro-actively detect issues and restore system availability.
• Help develop automation and self-healing with DevOps, Engineering and SRE partners.
• Strong focus on collecting and inferring metrics.
• Clear communication skills. Actively provide data for and participate in root cause analysis.
• Adhere to onboarding process when accepting new systems into service.
• Share knowledge globally between SRE teams.
• Analyze systems and make recommendations to prevent possible incidents.
• Strive for continuous improvement and make recommendations based on process.
• Other duties and responsibilities as assigned.


Must Have:-

• 4- 8 years in an infrastructure, systems, engineering or development environment delivering operational excellence to highly complex distributed systems.
• Bachelor's Degree in Computer Science or a related field, or relevant work experience.
• Strong incident management skills with relevant exposure in an enterprise organization.
• Experience and exposure working is a 24/7 operations support environment.
• Methodical and systematic problem solving approach.
• Networking knowledge and understanding of network concepts, such as different protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS OSI layers, and load balancing).
• Programming experience in one or more of the following languages: Go, Java, Python, Ruby, Shell
• Experience administering Unix/Linux in a production environment.
• Experience working with enterprise monitoring/tooling solutions like Grafana, Prometheus, New Relic, Dynatrace.
• Experience with AWS cloud technology.
Working With Us
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We strive to help millions of Indians make informed investment decisions. We constantly are in search of the brightest, most talented individuals to join our world-class team. We give each of our teammates the freedom to ideate, innovate, express, solve and create customer experience through #Fintech & #ConsumerTech. With our continuous learning interventions and upskilling, we carved out the best of each of our teammates.



Benefits
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• We have a "work-from-anywhere" policy.
• We have flexible work timing and fast-track promotions for all our employees.
• Our employees enjoy highly competitive pay structures. One of the best!
• AngelOne has been 6-time certified as a "Great Place To Work" culture.
• Long & Short term incentives to reward our team members for their efforts.
• Enjoy benefits like: Annual Leaves, Insurance Mediclaim, Variable Pay plans, internet allowance and many more.


Location


Work From Anywhere in India
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Work Type

full-time
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Department

Engineering
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