Job Description

Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles.




SRE is also an engineering approach to building and running production systems - we engineer solutions to operational problems. Our SREs are responsible for overall system operation and we use a breadth of tools and approaches to solve a broad set of problems. Practices such as limiting time spent on operational work, blameless postmortems, proactive identification, and prevention of potential outages.




Our SRE culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Equifax brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to build an environment that provides the support and mentorship needed to learn, grow and take pride in our work




What you'll do

• Manage system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures.
• Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK).
• Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains.
• Build automated tooling to deploy service request to push a change into production
• Solve problems and triage complex distributed architecture service map.
• Build runbooks that are comprehensive and detailed to manage detect, remediate and restore services.
• Lead availability blameless postmortem and own the call to action to remediate recurrences.
• On call for high severity application incidents and improving run books to improve MTTR
• Participate in a team of first responders in a 24/7, follow the sun operating model for incident and problem management.
• Effectively communicate to technical peers and team members in both written and verbal formats.



What experience you need

• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required
• 2+ years of experience developing and/or administering software in public cloud
• 5+ years experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js
• 5+ years experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives.
• 5+ years experience of cross-functional knowledge with systems, storage, networking, security and databases
• 5+ years experience of system administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.)
• 5+ years experience working with continuous integration and continuous delivery tooling and practices



What could set you apart

• You have expertise designing, analyzing and troubleshooting large-scale distributed systems.
• You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• You have experience managing Infrastructure as code via tools such as Terraform or CloudFormation
• You are passionate for automation with a desire to eliminate toil whenever possible
• You've built software or maintained systems in a highly secure, regulated or compliant industry
• You thrive in and have experience and passion for working within a DevOps culture and as part of a team