Job Description

HIPosition : Territory Sales manager
Location : Bhubaneswar & JaipurJob Role\xe2\x9e\xa2 Engage with Key Accounts, including Prospecting, identifying key stake holders, taking telephonic
appointments, making outstanding Presentations, Convincing Demonstrations, Preparing Proposals. Be Hands
on with information capturing, need assessment and solution delivery.
\xe2\x9e\xa2 Key account management \xe2\x80\x93 Grow the key account and know about the future expansion plans. The internal
and external forces driving their expansion and supplier selection and market allocation, be able to work acrossReference No: Page 2
regions to create supply across customer factory site
\xe2\x9e\xa2 Able to work at multiple levels of Customer organisation, able to influence and support the decision-making
process, Collaborate to Sign Multiyear Annual Rate Contracts.
\xe2\x9e\xa2 Meet business objectives by planning key Projects, milestones, measure progress and collaborating with
operations for timely execution.
\xe2\x9e\xa2 Execute Road to Market strategy for the industry and influence peers and management with keen market
insights.
\xe2\x9e\xa2 Anticipating changing needs of customers / market, developing response to competitor actions & refocus on
business activities to gain competitive advantage and customer loyalty.
\xe2\x9e\xa2 Developing deep understanding of customers, their needs and structure, partnership approach in sustainable
customer relationship and be the custodian of Key Account Relationship to ensure total customer satisfaction.
Monitor customer satisfaction level by customer loyalty survey and acts upon the results to improve service
levels across business.
\xe2\x9e\xa2 Identifies areas of new opportunities and to contribute to cross functional initiatives. Take support of Product
Managers and Marketing team to develop customer centric product offering.
\xe2\x9e\xa2 Data recording, reporting & effective business analysis & planning, pipeline management, market intelligence,
\xe2\x9e\xa2 Analysis & problem solving by identifying critical issues using relevant and available information, determine the
causes and possible solutions to the problem, breaking complex issues in manageable parts, organizing
systematic approach, determine root cause and recommending the solutions of the problems and
communicates steps to resolve issues for customer satisfaction with minimal assistance from supervisor.
\xe2\x9e\xa2 Champion New Product initiatives, Develop case studies, best practices and customer referrals and Video
testimony.
\xe2\x9e\xa2 Competitor Mapping and Market share analysisAcademic qualification:

• Graduate degree in Engineering / Commerce graduate preferably with master\xe2\x80\x99s in business administration
• Should be able to work in IT enable environment.
• Proficient in using Microsoft Excel, Outlook, Word, and Power Point.
• Should be able to use Online Conferencing tools like Zoom and Microsoft Teams
• Knowledge of working with CRM will be added advantage

Ciel HR