Sr Technical Associate Customer Service Operations

Year    Pune, Maharashtra, India

Job Description


Job Family Descriptor Deployment and Configuration Support on Linux based and Microsoft platform OS. Basic understanding on Microsoft SQL and other DB server. Develop processes and procedures used to implement and manage different types of Database backups. Expertise in Virtualization Technology like HCI with Cisco UCS, Nutanix. Perform windows Security patching, backups on multiple environments of Linux, windows server\'s Storage management and administration on different vendor Server. Maintain and monitor backup operations, reports, update backup and disaster recovery contingency planning and procedures. VM and hardware resource health monitoring. Hands on knowledge load balancer for dynamic load balancing. Perform proactive maintenance including backup storage hardware and software upgrades and patch installation on different platforms. Broad outline of the Role Full and incremental backups and troubleshoot the issues related to restore DB, in depth knowledge of RTO RPO Performs backup environment system tuning including monitoring troubleshooting and optimizing performance. Creating user accounts and performing access control on VM applications and tools. Performing diagnostic tests and debugging procedures to optimize computer systems. Good knowledge of preparing Documentation processes. Developing data retrieval and recovery procedures. Designing and implementing efficient end-user feedback and error reporting in system. 5 years Experience of installing, configuring, and maintainVMwaresystems. Support large-scale computer systems in a Data Center Environment is a plus Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills

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Job Detail

  • Job Id
    JD3093055
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year