Design, build and implement infrastructures for enterprise application
Creating high level architectural design of products systems.
Set up monitoring, configuration management, administration operation practices
Planning large migrations and executing it
Developing monitoring systems management practices to maximize uptime
Develop/ Adopt new efficient strategies to minimize manual/ repetitive work, operational costs, deployment times, response times etc.
Troubleshooting escalated / complex systems / network issues
Good understanding of statistic
Capacity and availability planning
Training and managing teams
Plan team to-do's/ goals, product upgrades/ releases.
Evaluate software/ hardware products (free/ commercial) as per needs.
Demonstrate POC for new Server technologies for improvement in Server and Security
Prepare present proposals with respect to systems/ software infrastructure
Performing DR Drill and ensure Service Continuity
Audit IT infrastructure and publish monthly health report
Maintain Data Integrity and access control
Research build specifications for new products tools
Acting as liaisons between junior systems administrators, application administrators and software developers
High level log analysis, performance reports, trend analysis.
Quick in decision making and execution.
Assist operations teams in daily operations when required
Assist developers in architectural and design problems
Generic roles and Responsibilites
Log all issues / customer requests and resolutions
Perform root cause analysis for escalated issues and provide resolution
Provide after-hours support for Infrastructure related emergencies as well as maintenance
Provides on-call high priority 24/7 technical support as necessary
Continuously monitor the SLA and ensure the incidents are handled within timeline
Ensure CMDB and all IT digital assets are real-time updated
Contribute on building digital assets (knowledge base, technical documentation, manuals and IT policies)
Adhere to compliance and governance standards and report any non-compliances to the manager
Participate & contribute in IT team meetings
Provide methodological assistance to client / peers
Follow timely delegation / escalation procedure
Follow ITIL standard practices for incident, change and problem management
Outstanding analytical and technical problem-solving skills
Stay updated with technology updates
Develop expertise to train staff on new technologies
Foster professional relationship with all colleagues by listening, understanding and responding to their needs
Excellent Interpersonal and communication skills (verbal and written)
Excellent organizational, time-management and prioritization skills
Promote positive customer service attitude among peers
SKILLS AND EXPERIENCE
10+ years of experience in designing, deploying, supporting and maintaining Windows 2016 & 2019, Linux, Networking, Storage and Database at an enterprise level
2+ years of supervisory experience of managing team size of 25+ people
2+ years of Experience on Microsoft Azure / AWS Infrastructure services
Scripting for administration and automation
Managing full server operating System & Application Lifecycle, Provisioning, Automation and Security
Solid understanding and operational experience with Active Directory, DNS, Web Server, File Server, Microsoft Hyper-V, VMWare, Backup solutions
Ability to setup and maintain High Availability Clusters and Load Balanced environment.
Firewalls (Iptables, BSD packet filter, other commercial etc).
Understanding of Root kits, IDS, Firewall concepts.
In-depth Knowledge of MRTG, Nagios, selinux.
Knowledge of MySQL, databases in-depth fine-tuning procedures advanced troubleshooting.
Deep understanding of file systems and recovery techniques.