Sr Specialist, Sales Operations/support

Year    Gurgaon, Haryana - Hyderabad, Telangana, India

Job Description


:About the Role:Grade Level (for internal use): 09Department overview:The Sales & Marketing organization drives growth for the Market Intelligence division and S&P Global through strong customer partnerships and innovative marketing to expand our footprint in the market.The Proposal/Response Management Team is part of the broader Sales Strategy & Operations. An enabling function to qualify, review, and respond to RFXs, proposals (Standard/Custom), questionnaires, and other customer queries. Our goal is to enable new revenue generation via RFX & deliver superior customer satisfaction by providing high-quality proposals & relevant information during pre/post-sales. We serve a vast array of clients across geographies and are committed to the client-first mindset.The Proposal/Due Diligence Specialist will focus on the proposal (RFP/I/T/Q), risk assessment, and vendor due-diligence questionnaires. The candidate will be responsible for managing customer requests across numerous products and business lines. Additionally, work closely with product and technical leads towards building consistent and accurate responses. Focus on developing an understanding of our product solutions and platforms from a business and technical perspective.Position summaryResponsible for responding to Proposals (RFP/I/T/Q), due diligence questionnaires, and risk assessments.Coordinating with internal stakeholders such as sales, product, legal, and information security to respond to customer requests and create accurate, persuasive, and cogent response documents.This individual will work closely with business and technical leads towards building consistent and accurate responses and must understand the product solution and platform from a business and technical perspective.Maintains awareness of internal controls and trends to assure the process remains effective.Ensure that responses are accurate, comply with high company standards, and are completed by the assigned deadlines.Tracking to completion of action items raised during risk assessments and audits.Assist with overall communication and approvals for responses that represent our entire organization.Assist with our centralized database processes, policies, and procedures to drive improvement in tools and content.Business competenciesEducation and experience5 - 7 years of relevant experience in Proposals (RFP/I/T/Q) and Vendor Due-diligence.Understanding of global financial markets and financial products.Knowledge of sales/bid lifecycle, security controls, and risk management procedures for SaaS-based products.Experience in information gathering from subject matter experts to support the proposal writing process.Knowledge of vendor management processes and compliance considerations would be an advantage.High proficiency in the MS Office Suite (Outlook, Word, Excel, PowerPoint, Project), Adobe Acrobat, and SharePoint.Knowledge Management experience would be plus.Personal competenciesPossess excellent communication, prioritization, and organizational skills.Self-motivated with exceptionally strong attention to detail.Ability to work on multiple concurrent projects.Ability to adapt to the requirement of stakeholders and work under tight deadlines.Creative and used to using initiative in all tasks and projects.Ability to develop excellent working relationships with internal colleagues is essential to the role.About S&P Global Market IntelligenceAt S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit .What\'s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence\xc2\xae, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We\'re more than 35,000 strong worldwide-so we\'re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We\'re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We\'re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world\'s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That\'s why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It\'s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn\'t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)Job ID: 293895
Posted On: 2024-05-29
Location: Gurgaon, Haryana, India

S&P Global

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Job Detail

  • Job Id
    JD3319450
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana - Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year