Job Description

Sr. Specialist User Experience Analyst- Performs and provides guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design. Performs and leads user research, usability testing, surveys, interviews, work studies, and heuristic evaluations. Reviews documentation of research findings presented to product and development teams. Reviews new and modified user personals. Actively participate and may provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules. Leads the implementation of visual styles that support platform branding to increase user effectiveness. Interprets user feedback and insights to improve the user experience. Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use. Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature). Independently performs and leads the creation and updating of user interface and visual design guidelines and standards. Advocates the user experience across the firm and facilities training for groups outside the UX team. Ensures that the developed/revised product achieves the user\'s specified goals by establishing user-centered analysis, design, best practices, and standards. Contributes to the achievement of area objectives. Bachelor\'s degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred, 8-10 years of experience required, experience in the securities or financial services industry is a plus.. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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