Job Description

:Vertiv is a global leader in delivering the hardware, software, analytics and ongoing services customers rely on to enable their vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today\'s data centers, communication networks commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network.We design, provide and service global critical infrastructures that is helping the world to be always UP and Running. We maintain critical buildings (hospitals, railways, airports, financials, underground, stadiums) and support international businesses to make sure the power is always ON. We are here to enable you to always communicate with your family, friends & coworkers worldwide. We are ONE team within a Global structure sharing the big picture and creating a higher impact in a dynamic world. As employees we OWN our personal development and we believe in open communication across the organization, continuous development and appreciation.Why do we have this role in the organization and why do we need to hire someone in this role:We are seeking a dedicated individual to play a key role in our growing team focused on creating industry leading Enterprise software and cloud-based systems to serve our customers.As Software System Analyst, you will:

• Create and maintain a well-defined and prioritized product backlog of user stories that will ensure the success of our internal and external customers;

• Develop a deep understanding of business goals and processes, allowing you to communicate this business perspective clearly to engineering and QA teams;

• Validate that the developed product matches the requirements, and communicate release status to management;

What will you be expected to do to reach success & optimal performance?

• Help to define product strategy & roadmaps;
• Collaborate with stakeholders to gather and document product requirements within detailed user stories, ensuring the acceptance criteria are well-defined, complete, and testable;
• Actively contribute to the design and architecture of the system to meet the business needs;
• Engage in technical discovery with engineering teams to define user stories, requirements, and technical artifacts;
• Prioritize items in the product backlog based on business value, customer needs, and technical feasibility;
• Work with the engineering team to plan and schedule releases, considering dependencies and resource availability;
• Act as the point of contact for the development team, answering questions, clarifying requirements, and providing guidance throughout the development process;
• Collaborate with QA resources to define testing strategies and ensure that the product meets quality standards;
• Communicate clearly and efficiently with cross-functional teams;
• Evaluate existing systems and processes, and propose enhancements or modifications using new technologies or innovative approaches;
• Coordinate feature development with other groups to ensure a seamless Digital Service experience for our customers;
• Work across time zones and geographies to support Vertiv\'s global business;
• Approach your daily work with ethics, responsibility, discipline and ownership, knowing that everything you do has an impact on the company and your development.

What will make you successful now:Education :

• Bachelor\'s degree in Computer Science, Information Technology, or related field preferred;

Language skills :

• Business Level English Language Competency;

Experience:

• 5-10 years relevant experience in building enterprise level software
• 3+ years of experience as a System Analyst or Technical Product Owner for Agile teams in a Software Development environment

Knowledge, skills and Abilities:

• Familiarity with Scrum and Agile Software Development Methodology, with a proven track record of successfully delivering high-quality software solutions;
• Knowledge of Cloud based software architectures (Azure, AWS.), IoT/IIoT and containerization (Docker);
• Strong troubleshooting skills and problem analysis;
• Data center industry knowledge a plus;
• Strong analytical skills and decision-making capabilities;
• Proficient in system design tools and methodologies;
• Experience using product management tools and software (Rally, etc)
• Comfortable working with cross-functional teams with an ability to translate business needs to technical solutions and vice versa.

Additional required Attributes

• Must be able to meet project deliverables under aggressive time deadlines;
• Ability to effectively deal with a wide variety of competing demands;
• Writing skills - to communicate information effectively to stakeholders and engineering/QA;
• Interpersonal skills- to negotiate priorities and to resolve conflicts among project stakeholders;
• Creativity skills- propose requirements from a fresh less constraint perspective - New Thinking;
• Ability to work both independently and collaboratively in a team environment;
• Ownership mindset and a desire to grow the impact of the solution we provide;
• Ability to quickly understand and consider multiple aspects of complex systems.

Vertiv