Job Description

DescriptionSenior Site Reliability EngineerOverviewDo you like thinking about how to keep large scale SaaS deployments that have a lot of moving parts more reliable? Do you like innovating new dev ops methodologies to meet five 9 availability while empowering the team with agility and flexibility?Are you hands on, driving for excellence and thrive with challenging high scale problems?Edifecs is looking for a high performing, passionate Senior Site Reliability Engineer to join our growing Engineering organization. You will join the team that has ownership of the overall performance and reliability of Community's infrastructure, robustness of the deployment pipeline, as well as timely and effective incident response and resolution. In this role, you will be focused on working with teams to design and build platform solutions to address scaling challenges, scale our CI/CD processes and keep all user-facing services and other production systems running smoothly. As a Senior Site Reliability Engineer, you will drive high impact projects, support team priorities, keep our production sites available, performing and cost effective, and help foster good communication with stakeholders. You can expect to build greenfield projects and mitigate some amount of legacy infrastructure.What you will do:Participate in 24x7 site reliability rotations and escalation workflows, and keep improving the processes * Proactively monitor, measure, and improve all areas of infrastructure and operations.

• Build and maintain platform solutions to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
• Focus on efficiency and reduce toils, identify and address automation and tooling gaps
• Design and build the tools, frameworks, systems, and processes that our engineers use to build, integrate, deploy, scale, and manage their software, providing efficiency, agility and flexibility for the full CI/CD lifecycle while holding high standard of quality
• Scale solutions from proofs-of-concept to full production systems.
• Contribute to capacity planning, demand forecasting, software performance analysis, and systems tuning.
• Minimize the risk of reliability-related failure outcomes as pertaining to durability, availability, performance, and correctness.
• Collaborate effectively with other engineers and help overall knowledge sharing across our organization

What you will bring:

• 3+ years of software development and/or operation experience, preferably in cloud (SaaS/PaaS) context
• Self-starter with the ability to work with minimal direction under tight, but reasonable deadlines.
• Fluent in one or more of the languages: Java, Python, shell script, and Go
• Hands-on experience with Linux, containerization, and cloud architectures
• Hands-on experience in production-level Kubernetes clusters and related tooling
• Working knowledge with a public cloud provider (AWS is preferred) and at least one infrastructure as code solutions (e.g. Terraform, CloudFormation)
• Fluent in CI/CD methodologies, procedures, and tooling such as Jenkins, supporting large-scale enterprise level cloud services
• Experience in troubleshooting/debugging application and infrastructure issues in complex cloud-native architectures
• Experience in operating production SaaS environments
• Strong communication and documentation skills
• Experience working in a company that practices both an Agile and DevOps mentality

About EdifecsEdifecs is a premier technology company serving the U.S. healthcare market that empowers its customers to transform healthcare. For over 25 years, Edifecs has provided the market-leading interoperability platform. Edifecs payer and provider customers and technology partners are driving healthcare transformation with the ability to seamlessly exchange, unify, and normalize data to derive insights and intelligence and replace friction with collaboration across all stakeholders. Edifecs\' platform is the foundation to help customers overcome healthcare's biggest challenges, including accelerating the adoption of value-based payment models, securing complete and accurate care funding for alternative payment models, and fully automating prior authorization.Edifecs offers natural language processing, machine learning, and artificial intelligence to provide deeper insights into patients, populations, and business processes. As new standards and regulations continually emerge in government agencies, Edifecs is a proven partner to ensure its customers maintain evergreen compliance. Edifecs customers cover 290 million lives and include 100% of national health plans, 70% of state Medicaid programs, and 94% of the lives covered by Blue Cross Blue Shield payers. The company is headquartered in Bellevue, Washington, with additional offices in Atlanta, Georgia, and Mohali, India, and has more than 1000+ employees.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, or disability status. Our corporate credo of innovation, collaboration, customer-centricity, and integrity drive and inform all our actions and decisions. Please contact for more information..

Edifecs