Your Role- Job Location - Bengaluru, Karnataka- Provide Technical supports to customers/ dealers.- Responsible for ensuring timely service of all the asset in the respective territory.- Groom and support dealer service team- Dealer Team management - guidance and Support for service requests, Stock recommendation & ensuring adequate stock at dealer end basis installed units.- Capable of conducting in house training for our key customers and distributors- Ensure Total customer satisfaction & generate feel good factor, Practice existing tools for ensuring customer satisfaction/ Develop new.- Coordination with Product specialist, Share product quality feedback & suggestions.- Effective utilization of PTS systems - DMS, WOL,MOL,QLINK,POWERCONNECT, FLEETLINK ,MAM2 etc.- Support product companies / marketing for new product trails.- Identify Nonservice Taking customers & Educate benefits of availing Genuine services & spares.To succeed, you will need- Relevant experience of 5 - 7 years experience in service of Compressor/Heavy Earth Moving/Engine/Construction Equipment Industries.- Diploma / BE / B Tech in Engineering-Dealer Management experience-Problem solving skills -Eye for In-depth details & Root cause analysis and Closure of Critical issues with ownership-Basic understanding of spare parts businessAdditional-Good communicator.-Work requires willingness to travel within the region.In return, we offer youOpen and transparent working Culture with continious learning and growth opportunitesxe2x80x8bCity
BangaloreLast Day to Apply5-03-2025Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.Wexc2xb4re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?Join us on our journey for a better tomorrow.
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