Job Description

Role Overview:

The Service Coordinator is responsible for overseeing the coordination and delivery of services to clients or customers. This role involves managing schedules, communicating with both clients and service providers, and ensuring that all parties involved are informed and satisfied with the services provided.

Key Responsibilities:

Client Communication: Act as the primary point of contact for clients, understanding their needs, and communicating effectively to ensure their expectations are met or exceeded.

Scheduling and Coordination : Coordinate service appointments and schedules for clients and service providers. This includes scheduling maintenance, repairs, installations, or other services according to client preferences and availability.

Documentation and Reporting : Maintain accurate records of service requests, appointments, and client interactions. Generate reports on service activities, including service completion rates, client satisfaction levels, and any issues encountered.

Qualifications and Skills:

Bachelor's degree in business administration, management, or a related field (preferred).

Proven experience in a customer service or coordination role, preferably in a service-oriented industry.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?30,000.00 per month

Schedule:

• Day shift
• Weekend only

Supplemental pay types:

• Yearly bonus

Experience:

• Customer support: 2 years (Preferred)

Work Location: In person

Speak with the employer
+91 7506221605