Job Description

Team Profile: Business Infrastructure Services (BIS) is responsible for the providing business aligned, best of breed technology solutions, engineering & extended level of infrastructure support. The department is made up of the following teams: Capital Markets Post Trade Corporate Technology Shared Technology Data and Analytics Wealth Delivery Service Excellence This Reliability Engineer role is aligned to both Corporate Technology & Post Trade pillars within Business Infrastructure Services (BIS) Role Description This is a Reliability Engineer role within the Business Infrastructure Services (BIS) organisation in I&C, focussed on Corporate Technology & Post Trade businesses. This Reliability Engineering (RE) role combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. RE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to our engineering principles. RE is also an engineering approach to building and running production systems, we engineer solutions to operational problems. Practices such as limiting time spent on operational work, blameless post-mortems, proactive identification, and prevention of potential outages. Key Responsibilities Identifies and proposes strategic service and system changes, enhancements and developments and liaises with appropriate third party and software vendors, users and IT teams Responsible for delivering best of breed enhancements to the environment including but not limited to automation, monitoring and alerting Architect, Design and Drive enhancements to the environment through to implementation Proactively ensure the highest levels of systems and infrastructure availability Understand existing complex environment and be able to easily identify problem areas and undertake successful implementations to resolve and/or mitigate Apply the best of Site Reliability Engineering, DevOps, CI/CD and Infrastructure as Code practices to simultaneously increase change velocity and platform stability Ensuring monitoring performance and identifying any issues, identify possible solutions, and work with supportengineers to provide resolution Participate in the design of information and operational support systems Install, configure, test and maintain operating systems, application software and system management tools Provide an advanced level of support to the existing environment when required Maintain security, backup, and redundancy strategies Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Escalate risks and issues and provide frequent status reports and for management Write and maintain appropriate documentation for manual and automated processes Manage, deliver and monitor a number of key improvements to the current systems and infrastructure Actively report on project progress, raising risks and managing deliverables often with conflicting priorities and timescales Key Skills/Behaviours BS/MS degree in Computer Science, Engineering (or a related subject) and have 8+ years relevant experience in similar role and environment. Have a strong technical background 6+ years\' experience in an IT or technology support role 4-5 years of experience in DevOps/SRE Pro-active behaviour that demonstrates initiative and positive work ethic Solid interpersonal skills and comfortableinteracting with stakeholders at both infrastructure and application levels Ability to manage diverse locations and employees from diverse cultures Experience of managing a range of internal and external stakeholders Experience of working in Agile environment Preferred Skills/Behaviours Experience in benchmarking and performance analysis of parallel applications & workflows Experience with automation software (e.g., Puppet, Ansible) preferably Experience with virtualization and containerization (e.g., VMware, RHEV) preferably Experience with monitoring systems Experience with scripting (e.g., shell scripts, Perl, Ruby, Python) Systems configuration and administration: Windows and/or Linux Networking experience load balancing, network security, standard network protocols (HTTP/s, DNS, etc.) Database knowledge (Oracle, MSSQL) Strong experience in public cloud platforms (AWS or Azure) Experience with containerization (Kubernetes, Docker) Experience in monitoring and data analytics tools such as Prometheus, Grafana, Dynatrace, Open Telemetry, ELK Experience with CI/CD tooling Jenkins, GitLab, and others Experience deploying infrastructure as a code (Terraform) Ability to analyse how components of a distributed system work together using a broad range of skills and tools About London Stock Exchange Group London Stock Exchange Group (LSEG) is a diversified international exchange Group that sits at the heart of the world\'s financial community. The Group can trace its history back to 1801. People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG. A career with London Stock Exchange Group offers you the opportunity to be at the centre of the financial community. As well as competitive salaries and a range of attractive benefits, we maximise each employee\'s potential through personal development plans, training, coaching and mentoring. At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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