Sr. Program Manager , Dsp Program

Year    Bangalore, Karnataka, India

Job Description


DESCRIPTIONJob Title: Sr. DSP Program ManagerPosition Overview:
Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness.Key Responsibilities:

  • Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data
  • Collaborate with stakeholders to drive sustainability goals by adding EV fleet
  • Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve
  • Develop staffing plans for regular operations and peak periods
  • Analyze delivery patterns and suggest improvements across zones
  • Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs
  • Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards
Required Qualifications:
  • Bachelor's degree in Operations Management, Supply Chain, or related field
  • 5+ years' experience in delivery operations or fleet management
  • Strong analytical and quantitative skills
  • Proficiency in Excel and data analysis tools
  • Understanding of urban mobility and last-mile operations
Technical Skills:
  • Advanced Excel (pivot tables, VLOOKUP, macros) Basic SQL knowledge Experience with workforce management tools Familiarity with routing and scheduling software Knowledge of GPS tracking systems
Preferred Qualifications: Experience in ecommerce, food- delivery or quick commerce operations Knowledge of labor laws and rider compliance requirements Background in workforce scheduling experience with simulation tools Familiarity with weather impact on two-wheeler operationsBASIC QUALIFICATIONS- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadershipPREFERRED QUALIFICATIONS- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related fieldOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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Job Detail

  • Job Id
    JD3634173
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year