Job Description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.



Visa Commercial Solutions (VCS) is a key portfolio within the Commercial and Money Movement Solutions (CMS), that brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals, Treasury, and Governments. We work closely with Issuers, Merchants, FinTechs and other ecosystem players to deliver these services. VCS is the business unit responsible for growing all flows between businesses and governments from SMBs to the largest global corporates. The VCS PMO team has responsibility for supporting the Virtual & Payables, Data Solutions, Small Business and Large, Mid-Market verticals\' product strategy of VCS. The team works collaboratively with Product Development, Product Management, Operations & Infrastructure, Cyber-Security, Client services, and key enterprise teams, across both global and region stakeholders, ensuring collaboration, alignment, governance, execution, and delivery.

The VCS Program managers are highly influential and impactful leaders, building bridges & tunnels across Visa to ensure that our initiatives are effectively conceived, elaborated, prioritized, designed, developed, tested, integrated, and deployed with quality and on time delivery into our production systems and released to our end users. The ideal candidate will have a solid experience with cross-functional team leadership, technology/product program management, people management, release management, Lean-Agile methodologies, cross-functional team leadership, as well as superb skills in communications, data analysis, problem-solving, cross-team coordination, governance, and change management. The ideal candidate is not just a facilitator or project plan tracker but ensures that things get done. The person should display a drive to get things done, possess a can-do attitude, a growth-oriented mindset, a process-focus and an ability to deal with ambiguity. Candidates need to be technology literate and be willing to learn new technologies, optimize processes, implement efficiencies and to multi-task, and manage through influence, complex and matrixed collaboration, data analysis, problem-solving, process & data-driven decision making, change management and communication across global time zones.

Essential Functions

• Manage multiple scrum teams for a Team of Teams (TofT) and/or a TofT Lead for VCS portfolio.
• Partner with the Product & Technology leads to drive and ensure effective Quarterly Execution Planning (QEP) leveraging Jira Align and Jira.
• Help and facilitate prioritization of Features and manage scrum team capacity and sprint loads in Jira Align.
• Ensure effective participation of the India teams in the Quarterly Execution Planning (QEP) activities across programs, collaborating with partners in Operations & Infrastructure, Cybersecurity, and other Visa Technology verticals.
• Ensure that the Scrum operating practices are followed and continuously evolve the practices to accelerate delivery, improve predictability, feature cycle time and reduce churn rate.
• Act as a coach and mentor to the scrum teams on adopting agile best practices. Be the leader in advancing the ongoing transformation to Visa\'s Agility Practices and Agile Management methodology (AM2).
• Learn and adopt Visa\'s Secure Software Development Lifecycle Management (SSDLC), Golden Rules, release management and Product Lifecycle Management (PLM) processes.
• Provide quality, flow, and value metrics-based reporting to all stakeholders, hold regular program-level ceremonies (Scrum of Scrums, Agile Release Train Sync, System Demos).
• Cultivate a mindset of rigorous planning & prioritizing while proactively identifying risks and dependencies to accelerate value realization.
• Manage cross-functional communications to maximize understanding, impact, and speed of change adoption.
• Develop a rigor for understanding and leveraging the quality, flow, and value-based metrics to accelerate benefit realization.
• Generate and improve the agility metrics (performance, predictability, and persistency) by optimizing and governing the Visa processes for planning, budgeting, prioritization, delivery, release management, workforce planning and stakeholder reporting.
• Assist and support with External (FFIEC) & Internal audits on the program. Ensure that all programs supported by the PMO adhere to always audit compliant processes.
• Ensure that identified security vulnerabilities are addressed and remediated in a timely manner to prevent non-compliance. Ensure that exceptions are obtained in a timely manner and kept to a minimum.
• Volunteer for additional responsibilities related to Visa processes, cross-functional project governance and hiring of team members and participate in required fire drills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the Bangalore office for two days one week and 3 days the alternate week, with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

• 8+ years of relevant work experience with a Bachelor\'s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
• Agile Lifecycle Management tool (Jira, Jira Align, Rally) and PPM (Clarity, Primavera, HP PPM etc.).
• Scaled Agile Certification (SAFe for Teams, Leading SAFe, Implementing SAFe, SAFe for Release Train Engineers).
• Experience with project management and reporting tools (e.g., Clarity, Rally, Tableau, Power BI, Excel, JIRA Etc.)
• Experience with productivity and collaboration tools, including Share point, Microsoft Teams, Wiki pages, Microsoft 360 copilot etc.

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Project Management Professional (PMP).
• Experience with JIRA Align, Tableau, Power BI.
• Experience with project management techniques software development lifecycle in a Fin-Tech background scrum or agile experience.
• Experience with productivity and collaboration tools, including Share point, Microsoft Teams, Wiki pages, Microsoft 360 copilot etc.
• Experience leveraging Artificial Intelligence/Machine learning to improve. effectiveness of the Product delivery.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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