Job Description

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future. Description:
As the Sr Product Manager, you will be accountable for ensuring product solutions across a diverse product & technology organization are viable, valuable and technically feasible. This role will support the growth and development of associate and product leads by coaching them in a customer centric and collaborative environment. This person will bring experience and knowledge of modern methods of product discovery and methodologies.
### Responsibilities:

• Product Development:
• Develop, maintain, and monitor product discovery efforts, understanding the customer and stakeholder communication from a product intake and understanding of personas.
• Partner with product leads, product managers, and engineering leads to create and maintain the product roadmap.
• Clearly articulate the product vision and strategy.
• Develop success metric and measure performance of deployed features and customer interaction within our platforms .
• Support and validate user stories, case studies, product discovery, user personas and acceptance criteria for product delivery and sprints in collaboration with the Product Managers.
• Provide deep knowledge of our users and customers, and the data about how our customers engage with our products that is easily understood by software development teams and Product Managers.
• Collaborate with the delivery team toward successful deployment of product updates, features and communicate delays and issues.
• Facilitate and document UAT and business acceptance criteria.
• Create a clear path to the desired outcome and be accountable for fulfilling each product deployment goal and objective.
• Proactively ensure important tasks and decisions are made while advocating toward solving the customer problem.
• Communicate to other teams and leadership on status of product initiatives and roadmap objectives.
• Create innovative solutions that solve customer problems across a diverse set of global customers

Product Operations Liaison: • Monitor, evaluate and help mitigate risks along with the delivery team.
• Evaluate, create and support an efficient support and operations process between operations and the product development team.
• Understand internal customer problems and solutions to help our operations team be more efficient with great ability to serve and support our customers

### Qualifications:

• Experience managing product business strategy and technical projects that require customer/stakeholder interaction.
• Understand User Centric UI/UXUnderstand data patterns, integration and analytics and understand how to create solutions to support our customers.
• Proven ability to engage with both individual contributors and leaders of all levels and forge constructive and collaborative relationships.
• Ability to quickly learn new technical concepts with minimal guidance.
• Experience working with Agile teams and familiar with Agile methodologies .
• Experience working in a customer-centric product driven organizationExceptional facilitation, written, interpersonal, and communication skills.

Nice to Have: • Experience with technical software implementations.
• Salesforce knowledge - not required but helpfulKnowledge of AWS.
• Experience with Atlassian suite (Confluence, Roadmaps & JIRA)