Job Description

DESCRIPTIONAmazon Pay seeks an Sr. Ops Analyst to support the Rewards Ads business stream. This role will be responsible for analyzing operational metrics, campaign management, developing process improvements, and providing data-driven insights to optimize the rewards advertising businessKey job responsibilities

• Campaign setup with external and internal advertisers
• Monitor and analyze key performance indicators (KPIs) for the rewards ads platform
• Develop and maintain dashboards and reporting systems to track business metrics
• Identify trends and patterns in operational data to drive process improvements
• Collaborate with cross-functional teams to implement optimization strategies
• Create and maintain documentation for operational processes
• Provide regular performance reports and recommendations to leadership
• Closure of recon, invoicing and payment settlements with advertisers.

A day in the life
1. Campaign setup and management for Reward ads advertisers.
2. Managing campaign performance, tracking daily performance on budget extension
3. Partner onboarding management
4. Campaign extension or pausing as per defined SLA
5. Inventory replenishmentsAbout the team
Amazon Rewards Vision - Our vision is to make every transaction rewarding, every reward sustainable, make it even more rewarding with higher engagement thereby making rewards a key reason for customer's relationship with Amazon.Mission: For Advertisers, the Rewards program will drive best in class ROI at meaningful scale. For Customers, Rewards would enable best in class savings based on their long-term relationship with AmazonBASIC QUALIFICATIONS- 2+ years of sales experience
- Bachelor's degreePREFERRED QUALIFICATIONS- 2+ years of experience in operations analysis or similar analytical role
- Strong proficiency in SQL, Excel, and data visualization tools
- Experience with business intelligence platforms (e.g., Salesforce, QuickSight)
- Excellent problem-solving and analytical skills
- Strong communication and stakeholder management abilitiesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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