REQUIREMENTSWe are currently seeking a Warehouse & Logistics Expert to join our Chennai dc. Reporting to India logistics director, you will be focusing on Warehouse and Logistics areas in Supply Chain function at plant. The primary responsibility of the role includes (but is not limited to):Customer order management
Receive orders from DCs & Provide delivery commitment on time.
Provide revised delivery commitment for late orders.
Dispatch FG to DCs and optimize the deliveries & delivery cost.
Liaison with DC & Direct Customers for all issues related to orders, customer priority, forecasts and delivery schedules.
Liaison with Forwarders of Imports and Exports and also with CHAKey Elements of the role:Order Booking
Receives order from customers and IG group. Acknowledge orders for direct customers through email. Catalog the data in the SAP system accurately.
Coordination with transporters
Interact with transporters / vendors periodically and appraise them about their services.
Receives and gives input for continual improvement.
Receive and verify transporters bills and give clearance to accounts for payment.Handling the casual workers and Training :
Deal with casual workers and improve their productivity in Material movement, packing and dispatching.
Allocate work effectively and with the given team effectively handle dispatches.
Conduct training on material handling system to all existing and new workers.Customer Handling:
Communicate promptly to the customers about the dispatch details. Analyze internal situation and anticipate problems in delays. Inform in advance in case of such delays.
As a single point of contact with customers and DC, receive all inputs and issues from them.
Work with the internal logistics and other cross functional team to solve the issues quickly and effectively.FG Dispatch
Ensure movement of Finished goods to appropriate location and update the data in SAP system.
Generate delivery details and ensure packing of materials as per the order specification.
Generate invoice for the packed material. Generate all other shipping documents, / excise documents.MISSIONThis position is for our Transport Control TowerIt requires a firm understanding on supply chain to facilitate, lead and improve cross-regional and cross-functional collaboration on regional scale supply chain events disruptions and day to day coordination with our logistics partners.Must drive actions with functions and regions to monitor the regional performance of the supply chain: support the monitoring of exceptions at each supply chain step (SOURCE, PLAN, MAKE, DELIVER) to allow timely & informed decisions to improve customer satisfaction, quality and operational efficiency with regards to the External and Internal Customer Delivery Experience. Main benefits to customers includes:
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