Sr. Manager Enterprise Training Lead

Year    Mumbai, Maharashtra, India

Job Description


:Position: Sr Manager:-

  • Conduct train the trainer programme for master supervisors and trainers of partners Carry out revalidation training for SMB & Strategic Large & Government accounts.
  • Execute performance coaching and on field mentoring.
  • Manage training on how to handle Enterprise Accounts.
  • Articulate and draft actual field scenarios and shared with teams at head quarters.
  • Support national head quarter teams in designing vernacular content .
  • Plan and execute buddy ride with newly ESO & ESM's 8. Ensure handholding of ESO's & ESM's for first 30 days.
  • Monitor and audit buddy ride and certification for new hires
  • Drive periodic audit of training infra readiness .
  • Conduct periodic recertification of Line Managers.
RequirementsSkills and Competencies-
  • Product service knowledge for Enterprise
  • Knowledge of IT tools usage
  • Planning and organizing skills
  • Team Management Skills
  • Execution excellence
  • Communication skills
  • Coaching skills 8. Customer focus
BenefitsSalary: 1200000.00 To 1600000

2COMS

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Job Detail

  • Job Id
    JD3637564
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year