Job Family Descriptor Role Purpose Security SME (Firewall + Load Balancer + Juniper Switch + MSS + Application) Key Responsibilities / Accountabilities . Hands on experience in the design, deployment and troubleshooting of network and perimeter security devices such as : SDWAN, FortiGate Firewalls, Load Balancer, Juniper Switch etc.,. . Good hands-on Experience on Forti Manager and Forti Analyser . Experience in firewall rules review, platform administration and fine tuning. . Responsible for the technical deployment or troubleshooting in network security devices ensuring the efficient functionality of the solution . Responsible for SLA Management, Incident Analysis, Solution Recommendation, Escalation resolution, Tool admin, Maintain Knowledge base, Patch/Upgradation, Rule base Management . Troubleshooting of an incident within Security incident response teams. . Apply investigation techniques to document root cause and impact of detected incidents . Responsible for tool based report analysis and fine tuning deployed solution as part of daily operations . To take a project from kick-off to implemented solution and work closely with the customer, Cyber Security team members and project managers . To create high-level and low-level designs . To build POCs and test configurations and drive technical workshops with customers . To mentor and share experiences with junior security engineers in the team . To continuously develop your skills across multiple strategic vendor technologies . Work closely with various internal and external relevant teams to restore services at the earliest. Work with Hardware Vendor to identify Failed hardware and work on RMA . Provide status updates and Health Check Up reports for Security Infrastructure . Maintain standard documentation library of standardized procedures and configurations. Qualifications and Experience . A bachelor\'s or master\'s degree in computer science or information technology, or equivalent experience. . A proven track record with a minimum of 5 years\' experience in the field of network Security . Relative vendor knowledge and certification: SDWAN, FortiGate (NSE 3 or above highly recommended), Load Balancer, Juniper Switch. . Build relationships on a technical level with customers and clients. Broad outline of the Role Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
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