Job Description

Job Family Descriptor Lead schedule and monitor program management activities for all customer deliveries Execute projects on a crossfunctional and regional basis within the allocated costs defined scope and timelines Drive compliance to the change control process Drive mitigation of delivery issues and timelines through effective escalation management with senior management when necessary Review progress and margins of projects on a periodic basis and ensure faster revenue realization through appropriate prioritization of orders Conduct periodic meetings with customersstakeholdersvendors to discuss issues and related action items Identify areas of improvement and drive specific initiatives to address issues raised by customers around order delivery Broad outline of the Role Interact with customers for clearance around specific customer dependencies raised by team where required Review critical project milestones Drive projects across functional teams Conduct reviews with teams on regular basis to track progress on improvement initiatives Has budget responsibility Leads a team through expertise in most or all areas within Program Management Tactical role which provides a marked contribution to defining the direction of new processes standards or operational plans based upon business strategy with a significant mid term impact on business unit overall results May lead important projects that require providing experienced project team members with instruction guidance and advice in all aspects of the project to ensure delivery of quality outcomes Provides a second level management to a group of one or more teams led by a supervisor team leader which in turn could comprise a combination of professional technical administrative staff Identifies problems and significantly improves changes or adapts existing methods and techniques Focus is on implementation and control rather than policy and strategy development Impact of decisions made is mid term in nature Able to identify problems and significantly improve change or adapt existing methods and techniques Education An engineering graduate electronics telecommunication Experience 10 12 years in service provider domain in telecom industry

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