Responsibility:Supports the administration of leave programs and policies in accordance with applicable federal, state and municipal leave laws and regulations. \xe2\x80\xa2 Provides leadership and direction to a multi-disciplinary team that specialize in quality, case auditing, training, escalation responses, departmental knowledge and policy (regulatory, departmental and organizational), and content compliance and auditing for both paid and unpaid leave and accommodation case management. \xe2\x80\xa2 Manages the performance of team to applicable SLA\'s, SOP\'s and compliance with both statutory law and organizational policies/procedures.
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