Sr. Manager, Credit/collections

Year    Mumbai, Maharashtra, India

Job Description


At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. Thatxe2x80x99s why we need smart, committed people to join us. Whether youxe2x80x99re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.Are you curious about being part of our growth storxe2x80x8by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.Role Overview:The India A2C Finance Business Manager plays a key role in Agreement to Cash (A2C) operations, focusing on cash collections, process improvements, standardization, and governance. This role collaborates with senior business and finance leaders, drives efficiency across Invoice to Cash, and ensures adherence to strategic A2C policies.Key Responsibilities:Lead and manage India A2C teams to optimize cash collections and financial performance.Drive cash collection strategies, aged receivables management, and BDE targets.Oversee billing, disputes, and accounts receivable to improve efficiency and reduce risk.Collaborate with Sales, Operations, Finance, and BPO partners (SGS) to streamline processes.Ensure compliance with A2C policies, governance, and audit controls (SOX-Lite).Implement A2C transformation initiatives, standardizing tools, processes, and reporting.Manage relationships with internal stakeholders and external collections partners.Lead cross-functional risk discussions on revenue, AR, and collections with senior leaders.Monitor and improve customer payment behaviors and dispute resolution processes.Manage team performance, talent development, and leadership guidance across India A2C.Key Skills & Experience:xe2x9cx85 Minimum 10 years of experience in Finance, Collections, or Order-to-Cash operations.
xe2x9cx85 Finance & Collections Management: End-to-end A2C operations, cash flow optimization, risk assessment.
xe2x9cx85 Process Improvement & Compliance: Expertise in Order-to-Cash, Credit Analytics, Legal & Contractual Escalations.
xe2x9cx85 Stakeholder Management: Strong collaboration with Sales, Operations, Finance, and Third-Party Providers.
xe2x9cx85 Leadership & Strategic Thinking: Proven ability to drive KPIs, governance, and continuous improvement.
xe2x9cx85 Technical Proficiency: Financial literacy, business acumen, dispute resolution, and forecasting.Mobility Requirements:Occasional domestic & international travel as required.Interested candidates can apply for this role directly or share the updated resume with runa.singha@ironmountain.com.Thanks and regards,TA TeamCategory: Finance

Iron Mountain

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Job Detail

  • Job Id
    JD3608169
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year