Job Description

1.Responsible for smooth operations across clients across India abroad by assigning appropriate operations resources to the tasks 2. Identifying the top IT-related development requirements for clients help in prioritizing the IT resource allocation to meet the respective client deadlines in time 3. Scheduling, conducting leading client Demos for various software products for existing, New prospective clients 4. Organizing training and recruitment of client services associates across India 5. Regularly interacting with the top management of the clients to ensure timely payments for the services rendered and also collect feedback and gauge satisfaction level on our services. Product Role: Participate in Product Development. Product Testing / Features Functionality testing/Bug Reporting. Coordinating with IT team for debugging and New functionalities dev or modifications Product Features Cataloguing / Product Manual preparation. Marketing Campaign Design: Generate Ideas for developing marketing campaigns. Help brochure, mailers, fliers etc. development for new existing products. Inputs for Website ppt development. Knowledge Skill required: Good command of English will stand him in good stead High proficient Communication skills to deal with the diverse team clients Good Knowledge of MS Office Excellent Team handling skills are a must given the job role. Previous Understanding of Marketing attributes of services /SAAS will help. Understanding essential attributes of Branding/Market segment etc. will help. Desired Personality Traits: Highly enthusiastic/ energetic, Go-getter. Persuasive, Polite and yet firm in interactions with internal external stakeholders. Self-driven, Proactive, takes initiative. Ability to work unsupervised. Passionate, committed to meeting deadlines. Education: UG : Any Graduate in Any Specialization

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