Job Description

OverviewWaters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Informatics Account Manager II to support the very successful growth of our businesses across Northwest Region (Gujarat, MP, Rajsthan). Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented application teams have over the years delivered great and sustainable technical solution.As an Informatics Account Manager II , you are an ambassador of Waters and will bring to the market Watersxe2x80x99 products and services. You will demonstrate a clear grasp of understanding the customersxe2x80x99 business and its growth plans, as well as be able to take the knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing xe2x80x9ccustomer successxe2x80x9d. This position brings you a great degree of flexibility working in the field. You will be required to team work with cross-functional departments such as Marketing, Service, Sales, ect. to boost Waters business in local territories. Your knowledge in technology and working experience in analytical chemistry lab are strongly expected to make Waters Customer Success. This position would cover the Northwest Region (Gujarat, MP, Rajsthan).Responsibilities

• Addressing new and existing customers in diverse markets (All Market: Informatics solutions)
• Maintaining and developing existing customer and identifying and developing new accounts;
• Regularly visiting customers within the assigned territory;
• Organising, delivering and following up seminars and workshops at customer sites;
• Providing customers with high quality technical advice whilst maintaining a focus on maximising the sales potential;
• Collaborating, liaising and providing guidance and support across departments to ensure customer success. You will be working closely with all other groups at Waters (e.g. Instrument Sales, Chemistry Operation and Service dept etc.);
• Formulating and successfully implementing business plans;
• Planning and prioritising personal time and sales activities;
• Adhering to Waters and customers relevant Health, Safety and Environment requirements when on site and as an individual employee;
• Using related systems, e.g., Sales Force, Quotation system, with a keen mind on improvements and upgrades.

QualificationsEducation:

• University Degree, Masters, in scientific area such as chemistry, biology, or biochemistry, Engineering

Experience:

• 4-10 years of experience in IT solution or similar sales or service.
• Knowledge of Chromatography, Pharmaceutical Lab Compliance and its application
• Nice to have technical and practical solution Selling Experience, particularly in selling High end Technology products will be an added advantage
• UPLC, Mass Spec, field sales and/or marketing experience is a plus

Skills:

• Highly passionate individual with charisma, perseverance and determination, plus the ability to work effectively in competitive sales situations.
• Customer focussed with good level of listening skills.
• Ability to understand and communicate technical & commercial values.
• Good interpersonal skills with a positive sense of humour and is able to contributing as part of an integrated sales/service organisation;
• Good priority setting and organisational skills.
• Proficient English and regional Language Skills.
• Action oriented and eager to achieve result
• Highly organized / well-prepared / time management skills
• Strong interactive skills and a good listener
• Adaptive to a dynamic and ever-changing environment

Company DescriptionWaters Corporation (NYSE: WAT), the world's leading specialty measurement company, has pioneered chromatography, mass spectrometry and thermal analysis innovations serving the life, materials, and food sciences for over 60 years. With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancement in healthcare delivery, environmental management, food safety, and water quality.Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. Wexe2x80x99re the problem solvers and innovators that arenxe2x80x99t afraid to take risks to transform the world of human health and well-being. Wexe2x80x99re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.

Waters