Job Description

### Join a team recognized for leadership, innovation and diversity


As a Field Service Technician, you will:

• Maintain Honeywell's suite of (DCS) quality control hardware and software and handle customer questions about the state of the system.
• Sustain proficiency in all products and services that the company offers. This includes staying current with installation standard methodologies, equipment protocol, and safety guidelines.
• Provide on-site pre-start-up, start-up, contracted service work, warranty, troubleshooting, and training of Honeywell products, and ensure equipment is operational and free of defects.
• Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks.
• Handle customer service-related issues while fostering the customer relationship and working to solve technical problems on site.
• Deal directly with and communicate effectively with plant operators, plant management, 3rd party vendors and other Honeywell personnel in support of service operations.
• Troubleshoot and repair equipment applying own technical knowledge and experience to resolve problems.
• Accurately document the work that is performed at a customer facility and/or project staging area. Professionally document work completed on periodic preventive maintenance as well as intermittent corrective maintenance tasks.
• Review product prints and specifications.
• When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers.
• Work with contractors to review and ensure the unit/package is installed to specifications.
• Coordinate work with other groups to ensure meeting commitments.


YOU MUST HAVE

• High School Diploma
• 1 year of professional experience in an engineering or technical field/and or Military experience in electronics programs may be considered equivalent to this typical qualification
• Valid driver's license
• Ability to lift and/or move up to 50 pounds
• Must be able to walk and stand 8 hours per day
• 1 year of experience using Basic Windows OS and Microsoft Office applications
• Be able to perform frequent climbing, kneeling, reaching, pushing, pulling, lifting, and grasping
• Engineering or technical fields may include field service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering, etc.
#### YWE VALUE
• Veterans
• Bachelor's Degree in science, Technology, Engineering or Math
• Associates Degree in Industrial Engineering or Technology
• Ability to work safely within the Honeywell/Customer HSE requirements
• Commitment to obtain and maintain L3 CEAT certification within 18 months of hire (Training is given to achieve this)
• Experience with industrial process control field instrumentation
• Networking experience
• Previous experience working in a Field Service Technician position
• Previous technical/installation experience
• Previous customer service experience
• Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems

### Additional Information

• JOB ID: HRD236240
• Category: Customer Experience
• Location: 12F, Godrej Waterside DP5, DP Block, Sector,Kolkata,WEST BENGAL,700091,India
• Nonexempt