Job Description

Job Family Descriptor Broad outline of the Role Expertise in Unix Administration on Production Servers with performance tuning and maintenance with outstanding troubleshooting capabilities . Level 2 Technical support / training to clients for resolving most critical technical issues Identifying performances bottlenecks and take adequate measures to rectify faults on huge environment. Purpose - Broad objective of the role OS Patch management of servers based on defined timelines. Able to assist and fulfill customer escalations on Incidents and Service requests as per the SLA defined. Process all Service requests via Change Management process. Capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision. Coordinate cross department communications when required to assist in resolution of Incidents Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Bachelor\'s Degree. Minimum of 3-5 years ofrelevant Linux administration experience One technical certification and ITIL certification would be a plus. RHCSA or RHCE certification is preferred. Other knowledge/skills Key Responsibilities As a Linux L2 administrator the skills and qualifications will ideally include Sound experience in Linux LVM, , RHEL . SUSE & SUSE OS Cluster Ability to work under pressure and meet tight deadlines is required Clear understanding of Linux Booting process and Patching procedure and server recovery using ISO images Deep knowledge in ITIL Process (Incident, Change, Problem Management etc). Administering Linux Server High Availability and Disaster Recovery strategies Submitting timely RCA report to the management Technical Competencies Knowledge / Skills Communication Skills

foundit