Specific Technical Knowledge . Knowledge on telecom products/services like Wireless, IP services & Fixed etc. . Basic understanding of telecom standards & protocols . Proficient with Microsoft Office Suite . Strong oral and written communication skills to communicate with internal and external customers . Good people management skills . Good in logical reasoning . Coordination skills and taking the right approach logically . Conflict Management Candidate should be ready to work in UK shifts (continuous or rotational) Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills
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