Job Description

Role & Responsibilities

Serve as the subject matter expert for solution architecture that will include configuration, development, integration, and customization of Salesforce Platform implementation.

Serve as the Sr. Developer for Salesforce projects catering to Sales and Service Cloud.

Design and develop solutions primarily on the force.com platform.

Conduct face to face meetings with Business Systems Analysts and lead functional requirement gathering sessions, which involves a review of existing systems configurations and operating methodologies as well as understanding evolving business needs.

Coordinate with business owners to identify functional and technical gaps, estimate work, architect system interfaces, design custom solutions and programming.

Be a point of contact for maintenance of existing components on the platform and help resolve incidents and critical requests.

Collaborate with business partners and design consultants to understand their goals, objectives and pain points, and devise create solutions to address them effectively and efficiently using the latest and greatest offerings from Salesforce.

Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements

Skills & Qualifications

Good problem-solving skills and ability to give optimal solutions

Integrating Salesforce with other applications using web services and other technologies

Use of APIs, Apex, Lightning, Visualforce, and Visual Workflow to develop extensions to native functionality

Implementing platform end-to-end, including data conversion and post-production support and troubleshooting

System administration, including user management, environment planning, and workflow, approval, and message configuration.

Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML

Advanced Administration experience in managing a global salesforce instance.

Strong Salesforce functional experience with SalesCloud, ServiceCloud, and ExperienceCloud, BoTs, Enhanced BoTs

Salesforce certifications in Service Cloud, Sales Cloud, experience cloud, Advanced Admin would be a plus

Working experience in a multi-geographical brown field implementation

Experience leading a team and directing in end-to-end implementation

Working directly with Systems Analysts and refining requirements in a meaningful way for the developers

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson\'s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing ppsmhr@pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Req ID: 13356

Pearson