Job Description

Job Title: Sr. Customer Support EngineerJob Location: Kolkata, West Bengal, IndiaJob Location Type: RemoteJob Contract Type: Full-timeJob Seniority Level:Wondering whats within Beckman Coulter Diagnostics? Take a closer look.At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Were building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and youll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges.The Sr. Customer Support Engineer for Beckman Coulter Diagnostics is responsible for the following:

• Installing and maintaining instruments and systems in a laboratory environment. Provide effective product and customer support.
• Ensures Preventive Maintenance planning (PM) & Modification (MODs) planning are performed in timely manner. Seeks timely support for difficult product issues avoiding unnecessary down time.
• Adheres to field service policies procedures and standards. Maintain recommended spare parts for his product range.

This position is part of the Service team located in Delhi and will be Remote. At Beckman Coulter Diagnostics our Vision is Advancing healthcare, scientific education and discovery, philanthropy, and associate engagement.You will be a part of the Service Team-North India and report to the State Service Manager responsible for Managing service professional handling the area of Delhi / NCR. If you thrive in a Challenging, Passionate, instrumental, and competitive role and want to work to build a world-class Service provider and Healthcare organizationxe2x80x94read on.In this role, you will have the opportunity to:

• Grow along with a leading IVD segment organization
• Provide on-site support for our instruments which will lead to advancing healthcare and patient supports
• Ability to interact with our team of service professionals and other cross function which are very critical for the role.

EducationDiploma or Graduation- Electrical/Electronics/ Biomedical Engineering (Any subjects with electrical and electronics in curriculum)Experience along with Background and functional Knowledge3 - 8 years of experience on any type of with Basic experience on In-Vitro Diagnostics Equipment (Hematology, Chemistry, or Immunoassay), Should have knowledge of Networking and Interface related issuesProblem Solving SkillsCan logically resolve or troubleshoot in times of crisis and leverage expert helpComputer ProficiencyMS -office, Teams, NetworkingGood written and verbal communication skills.It would be a plus if you also possess previous experience in:

• Can independently handle 1 or more product group (example Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with timely expert support.
• Able to identify application vs. service issues and collaborates to resolve Ability to prioritize customer needs.
• Ability to coordinate and collaborate with other functions to achieve client delight.

Danaher is committed to a diverse and inclusive culture where everyone feels they belong, and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why well empower you to push the boundaries of whats possible.At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whats next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.xefxbbxbfLifelancer ( ) is a talent-hiring platform in Life Sciences, Pharma and IT. The platform connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.For more details and to find similar roles, please check out the below Lifelancer link.xefxbbxbfxefxbbxbf xefxbbxbf

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