Job Description

Job Family Descriptor Working experience on SDWAN Solution - VSD (SD-WAN Director, Analytics) Cluster, VSC (SD-WAN Controller) Controller, Underlay Border Router (UBR), SDWAN Self-Service Portal Must have understanding on VM, Compute and Applications. Hands on Experience on FortiGate Firewall, Forti Manager and Forti Analyzer. Hands on Experience Alcatel/Nokia devices. Basic Linux CLI knowledge Provide technical support and operation for the local employees. Maintain and provide SDWAN network services improvement plan. Excellent communication and organization skills Strong understanding of SDWAN network architecture and services. Demonstrated technical and product knowledge of SDWAN network solutions and Services. Team Building and Mentoring. Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trucking, Dot1x, various flavors of STP) protocols. Knowledge of MPLS and QoS Basic knowledge of security technologies Understanding on SDWAN, IPsec, VPNs, GRE, NAT/PAT over varied platforms Should have troubleshooting skill sets on various SDWAN services on different platforms. SDWAN Certification Preferred IP Routing-Switching Certification Mandatory. Minimum Experience - 6-8 years as a network engineer + 2-3 yrs of experience in SDWAN. Level 2 and Level 3 support for Incident Management / ticket resolution Creation of MOP/SOP and planning Change management process Must be understanding HLD/LLD parameters and would have knowledge of best practise implementation. Performance tuning of network devices and creation of SOP Work with Telecommunication Service Providers to establish and migration of network. Planning and Perform upgrade of network and security devices Work with Hardware/Software Vendors to resolve problems Train and Mentor juniors. Act as an SME SPOC for certain Network product Provide technical inputs for weekly/monthly customer service review reports. Vendor coordination for a new office setup in Hyderabad. Must be able to design customer network. Qualification: B.E / B.Tech in Electronics and Communications or Equivalent qualification with6-8 years\' experience in Telecommunications or large enterprise systems support environment Cisco Certified Network Associate (CCNA) certification CCNA preferred. SDWAN Certification Preferred. ITIL v3 Certification preferred Tool and Platform: . Cisco, Juniper, Huawei, Alcatel router and switches etc. . FortiGate Firewall, Forti Manager and Forti Analyzer . OSS, Service Manager, NMS, . Nokia Nuage / Versa / Viptela /FortiGate. Broad outline of the Role Handle the allocation of orders among teams Provide guidelines for processing of orders Handle major escalations Conduct meetings with service assurance to discuss provisioning issues Participate in meetings with other cross functional teams including engineering product configuration teams field operations around new solutions and requirements Conduct weekly review meetings with back end teams Participate in all team meetings Provide inputs around automation opportunities May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Service Delivery Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures May Provide first level of supervisory management to a work team that includes professional roles May also supervise technical and administrative staff Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Work group team focus Education BE MBA Diploma BE Equivalent Experience 4 8 years Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Fortigate Firewall , Fortianalyser, Fortimanager and SDWAN Basic Knowledge Required. Knowledge / Skills Communication Skills

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