Job Description

What makes Gartner Consulting a GREAT fit for you?A career at Gartner Consulting will be unlike any other you have experienced. Not only are we passionate about technology and its applications, but we are also committed to attracting the most creative, talented, and self-driven people to take our well-regarded Consulting function to a whole new level. When you join Gartner, you will be a part of some of the most innovative business and technology efforts in the marketplace today. We are technology thought leaders for the 21st century. You can expect to connect technology innovations to strategic requirements of an organization and to the commercial needs of a business, all within the context of a changing digital economy. Consulting associates enjoy a collaborative work environment, exceptional training, and career development opportunities. If you thrive on solving complex business challenges with technology, Gartner Consulting is the place for you.About this role:This is a role which will be focused on performing tasks and activities which will supporting and owning up of global governance, risk and control processes along with and few others administrative tasks as well. The team member will be working with the existing COE team members and the COE team lead who will be leading certain operational processes and provide critical day-to-day support to team members and Consulting in India, NA, EMEA and Japan.What youll do:A core component of Consultings strategic direction is to drive operational effectiveness and scale the business using technology and process. This role will be responsible for being an integral part of these processes and is expected to deliver the following:

• Coordinating and supporting the global quality process which includes collecting and reviewing data, entering into Survey tools, reviewing the results, following up on non-compliance, sharing feedback to internal stakeholders.
• Effectively supporting the expense management policies and activities, escalating to management when needed.
• Perform invoice processing - supplier and subcontractors.
• Supporting revenue generation initiatives such as ensuring timesheet and forecast compliances.
• Manage multiple regional inboxes and support the regional teams
• Designing, developing and testing enhancements of existing or new reports and dashboards
• Collaborating with multiple stakeholders in the operations organization to define and execute reporting needs. This will include gathering and documenting report requirements
• Continuously support the introduction and implementation of new tools or initiatives
• Be the first point of contact for all questions regarding systems, tools and processes of which you hold ownership. Research and develop process improvements as part of continuous improvement
• Attending and participating in team calls, events and/or meetings by providing data as required, taking notes and following up on actions
• Coordinating and supporting the internal processes including collecting approvals, data review and sanitization, creating and updating a tracker, helping with organizing internal events
• Supporting entry and maintenance of data in Gartner internal systems, ensuring the highest possible level of data accuracy

What youll need:

• Bachelors degree essential, preferably in commerce stream
• A 3 or 4-year university degree program is desirable
• 3+ years of total experience in operations role
• Should have experience in developing reports on Excel or other relevant reporting tools
• Experience of acting as a business coordinator and basic salesforce platform knowledge will be a plus
• Results oriented ability to handle multiple, time-sensitive projects while focusing on quality of the work delivered, and meeting deadlines independently and in a team environment
• Self-starter & being able to work independently with minimal managerial supervision
• Strong written and verbal English language skills
• Good email writing skills to comprehend and express the requirements with the stakeholders
• Detail oriented with an unwavering commitment to pursue relevant and accurate data
• Be able to liaise and interact with field consultants globally, the global Operations Team, our IT partners and other stakeholders to gather information, identify solutions, test, and communicate resolutions.
• Diligent attention to detail is essential due to the nature work
• Works under pressure, is able to multi-task and manage competing priorities
• Sound ethics and confidentiality with good customer service skills
• Thorough analysis, judgment and problem solving skills
• Ability to combine data entry priorities with the need to support ad-hoc tasks
• Successfully develop good relationships with the field and become a trusted partner
• Ability to work in a highly matrixed environment

Who you are:

• Strong communicator (verbal and written)
• Exceptional attention to detail, capable of delivering error-free content
• Big picture thinker
• Independent, self-starter and thought partner

What Gartner Consulting will offer you?

• A world-class consulting environment
• The opportunity to work on cutting edge IT strategy engagements with a tier-one client portfolio
• A competitive salary
• Structured bonus based on individual and corporate performance
• Opportunities for promotion with a clearly defined career development structure
• Opportunity to participate actively in the development and future of Gartner Consulting
• A dynamic but relaxed and supportive working environment that encourages personal development

#LI-AS12Who are we?At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organizations mission-critical priorities. Weve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.What makes Gartner a great place to work?Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger as individuals, as communities and as an organization. Thats why we're recognized worldwide as a great place to work year after year. We\'ve been recognized by Fortune as one of the Worlds Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartnerWhat we offer:Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, youll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .Job Requisition ID:89044By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link:For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

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