Job Description

About Appitsimple InfotekEstablished in 2014, we, Appitsimple Infotek, are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions, including CallHippo - a virtual phone system, and SoftwareSuggest - a software recommendation platform.We boast a dedicated workforce of 160+ employees from diverse backgrounds and domains, consistently striving to develop IT solutions that significantly benefit businesses. Moreover, our commitment lies in fostering an employee-friendly and rewarding workplace, ensuring both professional and personal growth for our employees.
To know more: https://www.appitsimple.com/About CallHippoCallHippo is a futuristic virtual phone system that revolutionizes communication for businesses of all scales and sizes. Established with the aim of enhancing customer communications and boosting team collaboration, it offers an array of 50+ advanced features. The company has a strong global presence, with footprints in 80+ countries.
To know more: https://callhippo.com/Roles & Responsibilities:- Conduct in-depth data analysis to identify business trends, customer behavior, and market dynamics.
- Develop and maintain reports and dashboards to track key performance indicators (KPIs) and provide actionable insights.
- Collaborate with various departments, including Sales, Marketing, and Product Development, to understand their data needs and help them make data-driven decisions.
- Identify opportunities for process improvement and optimization to drive operational efficiency.
- Assist in defining, tracking, and reporting on key business metrics.
- Prepare and present findings to leadership and stakeholders to drive data-based decision-making.
- Analyze customer feedback and market research to identify opportunities for product and service improvements.
- Assist in the development and maintenance of business models and forecasts.
- Stay up-to-date with industry trends and emerging technologies to ensure CallHippo remains competitive.Requirements- Proven experience as a Business Analyst or similar role, preferably in a technology or software company.
- Strong analytical skills with proficiency in data analysis tools such as Excel, SQL, and data visualization tools.
- Excellent problem-solving and critical thinking abilities.
- Strong communication and presentation skills.
- Ability to work effectively in a team and collaborate across departments.
- Knowledge of cloud communication and telephony systems is a plus.
- Strong attention to detail and the ability to meet deadlines in a fast-paced environment.Perks of Working with Us!
- 5-day Workweek
- Unlimited Paid Leave Policy
- Uncapped Performance-Based Incentives
- Reward & Recognition Programs
- Annual Company Retreats
- Employee Referral RewardsFloat CV on grow@appitsimple.com

CallHippo