Job Description

DESCRIPTIONAt Amazon, we're working to be the most customer-centric company on Earth. To get there, we need talented, bright, and data driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
Within Amazon's Workplace Health & Safety team, 'The Employee Safety Experience (ESE)' team is seeking an analytical and detail-oriented candidate. This is an exciting opportunity to join a team in a huge growth area for Amazon. The vision of this team is to build an Amazon safety experience that is responsive to our employees needs and actionable by our leaders. One of the vertical of ESE is 'The Business and Program Analysis' team with focus on Safety Data Analytics to build insights from the data lakes.
As part of the team, the senior associate will analyze injury and wellness information, troubleshoot information issues, and communicate their findings along with proposed solutions effectively across different teams within ESE. An ideal candidate is one who enjoys handling quantitative and qualitative information, is comfortable conducting statistical analysis to validate their assumptions and hypotheses, assist in proposing safety interventions, can quickly learn both complex and complicated systems, and will take pride in organizing and communicating their work.
Organization skills - demonstrated ability to work independently or with minimum guidance to conduct information-based investigations, has self-discipline, is diligent and can manage time appropriately.
Communication skills - ability to communicate (written and spoken). Demonstrated ability to communicate complex technical problems and associated solution recommendations in simple stories.Responsibilities include, but are not limited to:
xc2xb7 Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members
xc2xb7 Focus on deep-dives, creating dashboards, working with cross functional teams to develop and track metrics
xc2xb7 Address inquiries and concerns from vendors and ensure vendors know the business needs/logic
xc2xb7 Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously)
xc2xb7 Monitor the key performance indicators and performance of the improvement initiatives
xc2xb7 Ability to harness information and perform adhoc reporting and analysis with guidance
xc2xb7 Deep dive into massive data sets to answer key business questions
xc2xb7 Document processes & regularly update existing standard operating procedures
xc2xb7 Review & suggest business changes required to the team based on input from stakeholders
xc2xb7 Handle various sets of daily, weekly and monthly business reports
xc2xb7 Onboard new processes/metrics if required as per the business needs
xc2xb7 Continual, tactical communication with stakeholdersI. Skills
xc2xb7 Excellent written and oral communication skills
xc2xb7 MS Excel proficiency - advanced excel, functions, conditional formatting, visual basic macros
xc2xb7 Basic understanding of Safety and Operations
xc2xb7 Strong analytical & interpersonal skills
xc2xb7 Excellent listening skills
xc2xb7 Excellent data accuracy skills, eye for detail, and commitment to meet deadlinesII. Critical Qualities / Characteristics
xc2xb7 Able to maintain high pace of implementation and consistency in performance
xc2xb7 Willingness to take on initiatives and additional responsibilities
xc2xb7 Creative and analytical problem solver with passion for process improvementIII. Ability to
xc2xb7 Multi task in a fast-paced environment
xc2xb7 Operate on the team with speed and accuracy necessary to meet Amazon standards
xc2xb7 Handle ambiguous situations, maintain composure, and communicate clearly with both internal and external stakeholdersIV. Operations
xc2xb7 Identify areas of escalation and dive deep to recommend and implement corrective actions
xc2xb7 Flag any updates received from stakeholders on process to Team Lead/Manager
xc2xb7 Be part of team calls to raise challenges, lead, and document conference discussions
xc2xb7 Understand the processes across teams and be able work towards improving the sameKey job responsibilities
Responsibilities include, but are not limited to:
xc2xb7 Partner with multiple program managers to effectively collaborate on the creation of processes with the aid of technical and business team members
xc2xb7 Focus on deep-dives, identify improvement opportunities and work with cross functional teams to develop/track metrics/solutions
xc2xb7 Working within time constraints to meet business critical needs (often managing multiple, time-sensitive and high priority initiatives simultaneously)
xc2xb7 Monitor the key performance indicators and performance of the improvement initiatives
xc2xb7 Ability to harness information and perform adhoc reporting and analysis with guidance
xc2xb7 Deep dive into massive data sets to answer key business questions
xc2xb7 Document processes & regularly update existing standard operating procedures
xc2xb7 Review & suggest business changes required to the team based on input from stakeholders
xc2xb7 Handle various sets of daily, weekly and monthly business reports
xc2xb7 Onboard new processes/metrics if required as per the business needs
xc2xb7 Continual, tactical communication with stakeholdersBASIC QUALIFICATIONS- Bachelor's degree in any discipline
- 2+ years of professional work experience in data-driven business operations processes with focus on workplace safety
- Strong written and verbal communication skills and ability to present in a clear and concise manner to all levels within the enterprise
- Advanced skills in MS Excel, working with large and complex datasets
- Experience gathering business requirements and developing dashboards to surface meaningful key performance indicators and actionable business intelligence to cross functional stakeholders
- Ability to think clearly, analyze quantitatively, problem-solve, propose safety interventionsPREFERRED QUALIFICATIONS- Demonstrated ability to effectively balance/prioritize issues.
- Lean Six Sigma Green Belt
- Strong relationship building/networking/interpersonal skills.
- Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required.
- Basics understanding and experience in programming languages - QuickSight
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete dataOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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