Job Description

Calling all innovators \xe2\x80\x93 find your future at Fiserv.

We\xe2\x80\x99re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day \xe2\x80\x93 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\xe2\x80\x99re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title Sr. Associate, Technical Professional Services

What makes a fantastic Implementation Analyst
The Implementation Analyst is responsible for leading successful implementations for Fiserv\xe2\x80\x99s solutions. These implementations are for new clients and existing clients. The analyst engages directly with the client from the project kickoff through go-live.

This is a fast-paced position requiring flexibility and the ability to easily accept and manage change. The analyst must have the ability to listen and understand the client\xe2\x80\x99s business challenges and opportunities. This will allow them to provide direction to the clients to achieve their objectives and success.

As part of the implementation process the Implementation Analyst will utilize business analysis techniques, tools, and common templates.
Opportunities for awards and recognition based on performance for demonstrating the Fiserv Values.

Basic Qualifications for Consideration:

• Bachelor\xe2\x80\x99s or Associate degree in business, finance, accounting, computer science and/or related field required. Equivalent work experience may be substituted.
• At least 1 year of experience in direct customer/client project or support involvement

Preferred Skills, Experience, and Education:

• 3+ years of direct customer/client project or support involvement.
• Working knowledge of branch front end functions and processes in the financial services industry. This should include, but not limited to, Bank Operations, Teller, New Account and Item Processing.

• Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date.
• Analytical skills to assess client business need, identify solutions, and manage requirements.
• Strong time management and organizational skills.
• Ability to work on multiple projects at the same time.
• Excellent communication skills both written and verbal.
• Proficiency with MS Office Suite.
• Active listening skills to understand and document meetings and conversations.
• Ability to work independently and collaboratively.
• Creative problem solving skills.
• Strong analytical and troubleshooting abilities
• Self-motivated with self-accountability and strong organizational skills to effectively manage time, projects and follow-up.
• Ability to exercise appropriate judgment/decision making skills to ensure client success.

Travel required: N/A

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE\xe2\x84\xa2 500 company, one of Fast Company\xe2\x80\x99s Most Innovative Companies, and a top scorer on Bloomberg\xe2\x80\x99s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\xe2\x80\x99t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\xe2\x80\x99t send you a check to cash on Fiserv\xe2\x80\x99s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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