Job Description

Responsibilities Calling all innovators - find your future at Fiserv. We\'re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we\'re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr Associate, Technical Professional Services : To work through System processing rules, validate rates and preferences, and ensure Portico Options are configured to the requirement agreed upon Discovery. Provide post live support to resolve any setup related issue. Setting up new CUsMembers, Users, Locations offor CUMembers etc. Amending rights for a user, options for CUsMembers. Set up, locations options for CUsMembers - deleting users, members, CU\'s and locations. The associate should have the ability to understand the instructions and do processing accordingly-ability to learn established procedures-willingness and ability to learn overtime and on weekends-good computer knowledge -good verbal and nonverbal reasoning skills. Flexible and should be able to perform under stringent timelines. Work in late night shift to provide overlap with US working hours. Required Qualifications: Education: Graduate - B.Tech / MCA Job Related Experience - Essential Should have good Understanding of Clarity and Service Now Application and their workflow. Should have good knowledge of Account Processing Core Should have good understanding of activities performed in conversion/implementation of Account processing core. Good knowledge in identifying valid business workflows and business process. Knowledge of Credit Union/Banking domain. Experienced problem solving and debugging skills. Good verbal and written communication and interpersonal skills Desirable Exposure to Banking and Financial Services industry with a good understanding of Banking Products, Services & Procedures. Additional Skills/Knowledge: Strong analytical skills, good verbal and written communication skills and the ability to interact professionally with a diverse group. Leadership and mentoring skills. Proficiency with MS Excel. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). What you should know about us: Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company\'s Most Innovative Companies, and a top scorer on Bloomberg\'s Gender-Equality Index, we are committed to excellence and purposeful innovation. Our commitment to Diversity and Inclusion: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won\'t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won\'t send you a check to cash on Fiserv\'s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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