Job Description

Product ConsultantQualification: Science / Engineering graduateResponsibility:Pre-Sales:

• Analyze RFP/RFI requirements in details.

• Participate in solution response teams to ensure functional viability.

• Participate in presales interactions with customers when showcasing solution etc.

Product Consulting:

• Participate in requirements gathering sessions lead by the Product Consultant (functional) with the customer.

• Coordinate with onsite team / clients for requirements gathering / functional clarifications.

• Analyze the requirements in detail and participate in the gap analysis by providing comprehensive comparison with product features inclusive of identifying areas where customizations, solutioning building needs to take place.

• Arrive at the blue print for functional flow and alignment of product features to the same, at the domain level.

• Prepare the supportive documentation.

• Share the same with the Product Consultant for evaluation.

Project Management:

• Create estimates and plans for the module.

• Within the scope of the track / module: provide status reports, raise issues / risks / dependencies with the Product Consultant (functional).

• Coordinate with other tracks.

• Allocate work and raise requests for resources as required.

• Review deliverables generated for the track or module to ensure that they meet the necessary quality norms.

• Interact with onsite offshore team to ensure issue resolutions.

• Participate and contribute to status reports for the customer and meetings.

• Coordinate with the QE&AS PTG / testing group to provide clarifications on requirements.

• Present status to the customer, if onsite.

• Create impact analysis for change requests/ maintenance issues in own area of work and seek review from Product Consultant.

• Interface with quality reviewers and auditors for the projects.

• Submit necessary artifacts, data etc as requested by the DAG.

Design and Implementation:

• Conduct requirements analysis and provide the functional design.

• Create the UI designs.

• Perform product configuration setup based on customer needs.

• Review all the deliverables created by the Product Specialist - functional and technical and Product Analyst within the track or module.

• Prepare/review deployment document.

Testing:

• Coordinate with the testing team, to validate usability by customer.

• Assist the testing team in creating test strategy document.

• Review test cases created by Testing team to ensure requirements coverage.

• Provide UAT and implementation support.

Innovation:

• Contribute ideas / areas requiring improvements/best practices based on project implementation, team feedback etc(Reactive).

• Implement process improvements as designed by the Product Consultant.

Capability Building:

• Create and deliver functional training on products/modules,etc Mentor team from a functional perspective to ensure delivery of the module.

• Prepare guidelines and checklists for the team.

Knowledge Management:

• Conduct knowledge transfer sessions for new joiners in the project team.

• Create and deliver training on products/modules.

• Prepare summary & detailed case study.

• Contribute towards updating knowledge assets.

People Management:

• Resolve conflicts within team members.

• Support team building activities, Provide administrative support.

• Provide inputs on goal setting and performance appraisals of team.

• Identify skill gaps and training needs as required.

• Provide input into the learning and career plans for team members.

• Mentor team.

• Nominate team for awards.

• Conduct training through academy and induction of new team members.

Must Have Skills

• Guidewire

• GW - BillingCenter Functional

• Guidewire - ContactManager

Cognizant