Job Description

:Key Responsibilities:

• Provide 24/7 support for production systems and applications, ensuring their optimal performance and availability.
• Monitor system performance and respond to incidents promptly, following established procedures for resolution.
• Perform routine maintenance tasks, including backups, patching, and updates.
• Collaborate with senior team members to deploy new releases and updates, ensuring minimal disruption.
• Troubleshoot and resolve issues related to application performance, database connectivity, and server configurations.
• Document support activities, incidents, and resolutions in the ticketing system.
• Participate in shift rotations, ensuring continuous support coverage.
• Implement and maintain automation scripts for routine tasks using Python Scripting and Shell Scripting.
• Administer and support web applications developed using JavaScript and Node/NPM.

Shift: Rotational Shifts (24/7 Support)Technical Skills:Programming : Java, JavaScript, Node/NPM, Python Scripting, Shell ScriptingOperation Experience : Admin/support, HA Proxy, Productions operations, webapp developmentDatabase : MySQL, PostgreSQL, OracleDevOps Tools : DevOps, Jenkins, Docker, Kubernetes, Terraform, NGINX, JFrog, Chef, Productions operationsOperating Systems : Linux/UnixCloud Experience : Experience with cloud platforms (Azure, AWS, GCP) is an advantageQualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-4 years of experience in operations support, system administration, or a similar role.
• Familiarity with DevOps principles and practices.
• Basic knowledge of database management and administration (MySQL, PostgreSQL, Oracle).
• Proficiency in programming and scripting languages (Java, JavaScript, Python, Shell).
• Hands-on experience with cloud platforms (Azure, AWS, GCP) is a plus.
• Familiarity with CI/CD tools (Jenkins) and containerization technologies (Docker, Kubernetes) is an advantage.
• Strong problem-solving skills and the ability to work under pressure.
• Good communication and teamwork skills.
• Willingness to work in a rotational shift environment, including nights and weekends.

Preferred Qualifications:

• Experience with web application development and support.
• Basic knowledge of production operations best practices.
• Previous experience in a 24/7 support environment.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Collaborative and inclusive work environment.
• Health and wellness programs.

#SoftwareEngineeringWeekly Hours: 40Time Type: RegularLocation: IND:AP:Hyderabad / Argus Bldg, Sattva, Knowledge City - Adm: Argus Building, Sattva, Knowledge CityIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T