Major accountabilities:
• Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .
• Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
• On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
• Participate in various knowledge sharing sessions that
Key performance indicators:
• - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time
Minimum Requirements:
Work Experience:
• Operations Management and Execution.
• Project Management.
• Working experience within the pharmaceutical industry.
Skills:
• Advertising Campaigns.
• Alteryx.
• Analytical Thinking.
• Brand Awareness.
• Business Networking.
• Curiosity.
• Digital Marketing.
• Email Marketing.
• Marketing Communications.
• Marketing Plans.
• Marketing Strategy.
• Media Campaigns.
• Process Documentation.
• Strategic Marketing.
Languages :
• English.
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